William Browne & Sons

I wish I could give William Browne & Sons more than five stars! This past holiday season I had a wedding to attend in Spain and at the last minute decided I wanted sleeves added to my dress. The only other tailor I have been to in the area (I’ve been in Boston for two years) was closed for the holiday season so I went to William Browne based on their good Unilocal reviews, proximity to my home, and because other reviewers mentioned their willingness to accommodate emergency requests.
I stopped by five days before Christmas and explained what I wanted to have done, but the gentleman laughed when I said I needed it by Christmas Day and told me he had a three week wait. I asked if he had anyone in the area to whom he could refer me and said the only tailor he would trust with the work was a certain one at Neiman Marcus who was also not available until after the holidays. Needless to say I was pretty deflated and thought I might have to give up my dream of wearing a long-​sleeved dress.
To make a long story short, not only did William Browne & Sons add the sleeves in time for my trip, but the gentleman in charge worked until 7 pm on Christmas Eve to finish the dress. It looked perfect and I received so many compliments on it. I actually feel guilty that I was charged only $ 25.
Beyond the incredible customer service and impeccable work, visiting the shop itself is truly a cultural experience that I won’t soon forget.

I purchased two pairs of pants from an online retailer but specified the wrong length. I received the pants one day before a two week vacation in Italy. I needed the pants altered to the correct length and I had exactly one day to get it done! I found this tailor shop via Unilocal and saw the five (5) star reviews, so I took a chance and drove over. After explaining my situation and asking them if they could do a same-​day alteration, the answer was «no problem, it’ll be done by 4:00pm.»
They were BETTER than their word, finished earlier then promised, and did excellent work. My dilemma went from «No way!» to «No problem!» thanks to these guys and they are worth every penny!

They are amazing I went there on an emergency basis but they will be my place to go for all my tailoring needs from now on. I had some other place tailor some dresses for me and he did nothing and charged me $ 40 and william browne and sons felt so bad for me because I needed it the next morning and they got it done and stayed until almost 10pm to get it done for me I was so appreciative I didn’t even know what to say I almost kissed the man cause I did not know what to do. I lost $ 40 but it is what it is but they made it all better when the dresses were fixed, Thank you William Browne and sons!!!

I have happily received service from this establishment on numerous occasions. It’s a family owned and operated business that is professional and gets the job done. I have been going to them more lately. I have never been disappointed.

Fantastic Alterations!
I waited until last minute to decide I wanted a new dress for a wedding, found the perfect dress and of course there was only one size left, way too big. I bought it and called Browne and Sons after reading the first review on here, hoping they could help me with only one day till the wedding. I even called on a saturday! I called at 9am and they told me to come on in and they would help me out. I went over right away, expecting just to have them do some small quick things and I would get the rest of the body altered when I had more time. Paul Browne pinned the whole dress for me, shortened it, made the whole body smaller and shortened the straps. He did an amazing job on the alterations, you would never know it wasn’t bought off the rack just as it is now. I dropped it off at about 10 am and had it back that same evening, pressed and ready to go! If you need same day emergency alterations or just alterations in general this is a fabulous place. The were very friendly and helpful, definitely know how to run a business. The price wasn’t bad either, I’ve had some alterations done in Newton and at Bloomingdales before and it doesn’t even compare, from now on I will bring all my items here.

I love this place. My 1^st visit here was on an emergency basis. I was going to a wedding later that day. It was 11:00 a.m. and I needed my dress altered. I was referred to another dry cleaning service that told me they no longer did same day alterations, but referred me to Browne & Sons. I walked in frantic and in a rush. The gentleman said they were busy, but could have it done by the afternoon and they did! They do not typically do same day alterations, but they made an exception. Since then, I have been going to them for my dry cleaning services and alterations. The older gentleman is a sweetheart. His son that is there most of the time is just as nice.