Firestone Complete Auto Care

Let me first state I have a 2013 Subaru which I always take to the dealership for service. I only stopped into this Firestone to get a State Inspection I wouldn’t have trusted them to service my vehicle anyways but I was pretty confident that it would pass considering how little I drive the car and how new the vehicle is. This car only has 27k miles on it. This particular Firestone suspiciously failed my car stating I needed new tires. The suspicious part is that all they push there is tires as much as possible they are more a tire shop than anything else. Crooked State Inspectors here failed my 2013 Subaru WRX stating it needed new tires. The inspector should have his state inspector license revoked and the manager that let this happen should be fired. I vouched for a second opinion from my dealer without telling my dealer the results of the Firestone inspection. My car passed on the first attempt through the dealer. My dealer did do a tire rotation as a part of my regular service since I was due for one. They did not see any issues with my car while Firestone had written up about 1500 dollars in «Recommended Services» that they thought should be done to my car. Would avoid this place at all costs. Liars and thieves work there looking to steal your hard earned cash.

Why even schedule appointments? A 09:00am vehicle inspection was set, 45 minutes later, car is still sitting outside. I just witnessed a lady telling them to pull her car out. They had it to long and she had appointments. I feel her pain. oh, and Eddies solution was to reschedule. REALLY???