Once Upon A Child

I would not recommend this to anyone. Sure the prices are great for buying, but if you are selling don’t bother! I went to sell my 2 garbage bags of clean clothes on Saturday and they were too busy to deal with me. They asked me to come back once they could go through the bags.
I was not able to get back (because they’re about 30 mins away from work or home) until the following Wednesday after work. I walked up to the counter to inquire about getting the money and any clothes they didn’t want (Maybe there was a stain I missed or something they had too many of?). I was told to stand in the mile long check out line. After waiting in line for nearly 20 minutes I walk up to the counter. I tell the rep I dropped off two bags of clothing this past Saturday and I think that’s them behind her. She asks my last name and promptly looks passed the bags I pointed at to look through the rest of the shelves — twice — only to come back to the bags I pointed at and realizes they’re mine. She then tells me that they will not take them because they aren’t clean. I tell her I would not bring in dirty clothes and that I washed every piece of clothing in those bags. Now she clarifies and states that it’s because there is dog fur on some of the pieces and so they can’t take any of them.
I have looked online at the website and I looked at all of the signage in the store there is nothing about rejecting clothes for fur. Don’t get me wrong: I get it. But they had had the clothes since Saturday and no one bothered to call me to inform me they couldn’t accept them for that reason and to pick the clothes up at my earliest convenience. I went in expecting at least most of the clothes to stay and money in my pocket. I felt like a fool and it was a complete waste of my time/​gas money.

I dropped some of my kids stuff to sale. But It’s takes a long time for them to buy my stuff. Like about 20mins to 30mins, you need to go somewhere else to spend your time instead of waiting inside the store.

If I could choose zero stars I would! Went in and dropped a relatively small basket off. Was told to come back in 45 minutes, came back in an hour. Was told to come back in 20 minutes, came back in 30 minutes. Still not ready. So I shopped around a little bit. The two girls behind the counter were literally talking about their nails and not working at all. Standing there chitchatting about whatever! So I approached the counter and said I’ll just take my stuff back. I didn’t have anymore time to wait, they suggested I come back around 8 o’clock in the evening. Unbelievable. Not worth my time.

I drove all the way there and had a lot of good clothes and they barely bought anything, I walked out of there with five dollars, and the thing I don’t understand is a lot of there clothes were ugly an looked like it should of been at the goodwill, if I would of known I could of saved my gas and been better off, they were rude too, so if you plan on bringing your stuff up there to sell don’t waste your time…

I have given this location a 4 star off of the simple fact that I love the prices at Once Upon a Child, and I am glad they are here! I haven’t had any problems with the staff, and everyone seems pretty friendly. They can always improve in the customer service dept. though, that’s for sure! I will go back, but not before experiencing the Concord location! I have never been, and it’s closer to me.

I would say that the majority of clothing in the store is catered towards very small children. As the size increases, the amount of available merchandise decreases. However, if you are looking for something specific, or perhaps a pair of tap shoes, this is definitely the place to go. Just allot a sufficient amount of time to look through the massive amount of clothing in the store. Alas, the clothing is very neatly organized!

With our first child a mere 4 months away, my wife and I were given a gift card to Once Upon a Child. This is a consignment baby/​children store!
Given that kids grow so quickly and do nothing but puke and make a mess of any clothing you put them in, good quality used clothing sounded smart.
I was amazed at the amount of stuff this place offered, as well as the age range they cover. Going from newborn, all the way through toddler, with toys, clothes, play pen’s, changing table, car seats, and just about everything else you could think of.
We picked up 9 «onesies» for a little more than $ 12, everything was in REALLY good shape, no stains, rips, or tears. The staff was very friendly, asking your generic, when is the baby due, boy or girl questions to make conversation.
Seeing as there stock changes constantly, we got a few things, and decided to come back and check out what comes in new!
Now there are definitely a few things I would buy only new, this place is great for everything else!