Benefit Brow Bar at Ulta

I would never recommend it to anyone. The lady i believe Stephanie, not only bruised me while waxing my brows (See the picture I attached its on the day 3^rd from when I got it done), but when I told her it’s burning, she immediately freaked out and said ‘I am not taking responsibility for it’, And no I am not on any medication or have any skin condition that may cause sensitivity. I almost couldn’t believe what she said instead of being empathetic. She didn’t apply any gel or anything after it, and gave me the bill and asked me to go to the counter saying she has her next appointment lined up. What??? You know, accidents happen and the bruise will heal but how you deal with it says everything. I have never ever in my life had a worse experience at a salon you’d think is such a big name. It was still burning under my eye and I had to go back home to apply the ointment
Also I am sorry but her breath smelled bad, maybe due to smoking or whatever but if you are getting so close to my face, please chew a gum or maintain proper hygiene. It’s Ulta.
I’ll never go back to the place with such an ignorant staff. I always try to see the bright side of things, but you have to call out when you know something is unacceptable.