Precision Windows

Precision Windows …
— Displayed their underwear (down to thigh) to my young daughters in my conservative house
— Their management then defended the display of underwear to my daughters
— Took personal property from my house during the install
— Refused to acknowledge my warranty claim with a revised estimate
— Falsified documents to decline the warranty repair /​accusing me of making a false claim
— Revised their lie to challenge my valid warranty claim by alleging I failed to make the warranty claim while the estimator was on-​site. (How could I… as the claim was detected by reviewing the estimate prior to authorizing the work.)
— On revising the invoice, withdrew credits previously granted to gain my authorization of the work
— Failed to replace all the screws or to fully tighten screws (leaving large gaps between seal and sill)
— Left the windows filthy … full of sweaty body/​shoulder smears

The installer was very nice, but the rest of our experience was terrible. The appraiser seemed reasonable, however he apparently only marked for half of the bad panes to be replaced. Instead of replacing all 4 at the same time, they apparently came and only changed out two without contacting the owner. Afterward, the owner of the house was contacted and asked for payment, and the owner paid under the assumption that it was done. And then they called two weeks later saying they were coming out to do the whole job. Long story short, they didn’t realize it had already been partially done. The business owner John called back after the confusion and was upset at the homeowner because he had to order extra panes. He eventually just hung up on the homeowner. No care placed on customer satisfaction whatsoever. There are plenty of other window guys… Don’t take your chances here.