My husband and I and our 2 kids went on a Saturday at lunch. When we got there, we asked the hostess if we could be seated in a booth. She says«yes» then seats us at a table. My husband asked again if we could get a booth. She tells us that we can’t because she didn’t want to overwhelm the waitresses because there were only 3 and she wanted to spread the customers out. So we said ok. Within 1 minute a party of 2 came in and they were immediately sat at a booth. Not 5 minutes after that a party of 4 came in and were sat at a booth. My husband and I were like«WTF?» At this point we were ready to get up and walk out however we had already ordered our drinks. So we asked to talk to the manager. A few minutes later the manager(Tiffany, I believe) came to our table and we explained what had happened. She immediately put us in a booth and they carried our drinks and things to the booth. She apologized and offered to give us an appetizer. We refused the appetizer as we really didn’t want one. We just wanted to know why it happened. She tried to explain the situation. Upon getting our bill we noticed that it was less than we calculated. She had given us one meal free. That was appreciated. The customer service here is and always has been great.
Jason M.
Évaluation du lieu : 4 Austin, TX
I don’t go to Applebee’s in my hometown, but this place is special. Believe it or not, it’s actually the best bar in town. It’s one of the only places that serves liquor and wine instead of just beer. It’s clean, the service is great – even the music they play is good and at just the right volume. Oh, and the food is good too. I’m dumbfounded.
John J.
Évaluation du lieu : 5 Tullahoma, TN
I’ve been going to this Applebees for a couple of years now and I’ve gotta tell you this is a special place. Everyone from the greeters to the waiters, and even the managers are so friendly and accommodating. The food is amazing. I truly believe they have the best wings you can get anywhere. 5 stars for sure!
Greg R.
Évaluation du lieu : 5 McMinnville, TN
This location is such a great place to hang out with great friends and family where you see lots of familiar faces. They also have great food for a great price and nice cold drinks. So if you are looking for a great place to meet great people and have a great dinner and drinks then this is the place to go.
Josalyn S.
Évaluation du lieu : 5 Smithville, TN
This is by far the best Applebee’s restaurant I’ve been to! Family friendly with great food and great service! Would highly recommend to anyone for a nice dinner out!!!
Amanda K.
Évaluation du lieu : 2 McMinnville, TN
Went in with a group of 8 and we were the only ones in the restaurant and STILL had bad service. Our drink orders took forever and our bills got mixed up. Instead of the manager apologizing he tells us how we should tell our waitress to do our bills the next time. Sorry bud… but there probably won’t be a next time.
Michael B.
Évaluation du lieu : 5 Winfield, WV
This is a great restaurant in a small town. Great employees, real friendly and hospitable. Love the new apps, they are fresh and hot. They were also really fast, which was good since my friend hadn’t eaten all day. Great job Applebee’s
Peter M.
Évaluation du lieu : 5 North Charlotte, Charlotte, NC
We were on our way to the caverns and stopped here after not finding any local decent restaurants. Excellent service from Amanda! Food was great. Try the unlimited soup and salad. I was pleasantly surprised.
Brandon E.
Évaluation du lieu : 1 McMinnville, TN
Terrible service… Rude servers… STAYAWAY!!!
Brian C.
Évaluation du lieu : 4 Nashville, TN
Very candidly, I can’t stand Applebee’s. This little spot in McMinnville is the exception. The food was tasty. The service was hospitality-filled, quick and accurate. The location is on the most visible corner in the city. Applebee’s Corporate, listen up! You need to use this location as a model for the other sucky stores you have. :)