IHOP

5 Stars for service & value. My server Holly was outstanding — friendly, & responsive! The manager also stopped by the table to make sure everything was to my liking! Food was serves quickly which was great because I was on a short lunch break. The menu was what you would expect from an IHOP and the food was good (ham& cheese omelette). The restaurant was also very clean.

Saw the reviews and was leery, but we had a gift card to use and not many Ihops in our area. Went at breakfast time and it was very busy. Hostess sat us quickly. Server was very pleasant and efficient. Our breakfasts came quickly. Classic breakfast crepes were good, while the Pumpkin pancakes were excellent.

Originally came to mccandless crossing to eat somewhere else. Then we noticed IHOP and decided to head over there instead!
First things first, We waited at the host stand a little while. One girl was responsible for seating people, cashing out every order and getting menus from throughout the restaurant. One girl on a Friday night where a ton of people are headed to see the newest movies across the street. People just kept coming to pay while a line formed at host stand. Bad planning IHOP :/​
Nathan was our server and he was a great server honestly. Very friendly and had a nice personality.
Bobby ordered the Colorado omelet with pancakes & a chocolate shake. He wasn’t a fan of the pulled pork but overall enjoyed his meal. The shake was pretty small for $ 4.
I ordered the country omelet with pancakes (& coffee). The omelet had ham, shredded cheese and hash browns. It was huge. Coffee was good as well.
Average meal and awkward wait at the host stand makes me rate this IHOP 3 stars.

Really terrible experience.
Grandson’s sausage was burnt.
French fries seasoned — not what a 9 year old granddaughter expected.
Server had a I don’t care attitude.
Food below average.

I have a gift certificate… I need to use it… service good… food ok… pancakes…not bad at all. Turkey bacon… could’ve Been a bit crisper…

I’ve been to this IHOP several times, most recently last night for a weeknight breakfast dinner with my boyfriend. I’ll start by saying that I don’t hate IHOP, but it would be a stretch for me to say that I even like IHOP. Last night, however, was a disaster and left me not wanting to return for a long time.
First things first, they were clearly understaffed and although there were numerous empty tables there was a wait. Not the fault of the server team, but at the end of the day they are the ones that have to deal with customers.
Also, have you ever been to a restaurant where the server instructed you on what to do with you plates when finished eating? Specifically, she asked that we move them to the end of the table and stack them. Odd, eh?
The food, not terrible, not great. Speaking of food, the boyfriend ordered one thing and got another. He’s too kind of a guy to not say anything to the server, but boy did I want to mention the fact that he didn’t order what was presented to him.
Check arrived and we were happy to see that we weren’t charged for OJ (maybe the server realized she screwed up the order?)
It’s remarkable that we didn’t see anyone walk out the door without paying. However, we did see numerous customers waiting by the cash register to pay and leave, but there wasn’t anyone to take their money. Lucky for us, when it came time to leave I was able to get the attention of a server that quickly helped us close out our bill.
Service 2
Food 2
Location 3

Slow service. Mediocre food. Endless pancakes that aren’t endless because your server disappears.
We’ll never return.
Don’t waste your time. Go to Isaly’s in West View instead.

No. Just, no.
I’m not really sure what the criteria is for judging a restaurant’s service at midnight, but if it’s the same criteria as normal hours, this restaurant did poorly.
I found a bread tie in my salad and my boyfriend’s burger was dry and missing toppings. After the server cleared the plates, she didn’t come back to ask if we wanted our checks. We waited for 15 minutes and eventually had to grab her ourselves.
They took my salad off the bill, as they should, but that didn’t make up for the overall poor experience.

Was decent for breakfast. We got here before the church rush, so if you’re coming on a weekend be prepared to wait. All in all, a decent breakfast for cheap.

I ordered food other than breakfast. I will not do that again. I do not think it is just IHOP, but all «breakfast» chains. Just get breakfast. I like IHOP though. I will be back. Service was poor. The young girl was nervous or new. She disappeared.

You’ll be lucky to get a decent meal here.
The consistency with the food is very off.
For reasonable service, be sure to go during the day.

Steak omelette very filling, good coffee. Used a dinner coupon a couple of weeks ago — dinner menu disappointing. Stick with breakfast.

Typical IHOP. It’s a clean fresh look IHop. Service and food all average. I am actually writing this because of a new dish they are serving, the breakfast crêpe.
This dish was poorly conceptualized. Besides being a cardiac surgeon’s winning lottery ticket. It was 2 crepes composed of a dried out slabs of ham in each crêpe and a microwaved slab of scrabbled fake eggs, wrapped in crepes and cheese sauce with bacon bits on top. Ok to look at, not at all delightful to eat.
Won’t be getting that disaster again.

Cold everything had to talk to 2 managers about it in the middle of the restaurant very embarrassing. Not even busy 50% full. Terrible and not coming back.
After waiting for 10 min to put in an order, 10 min for coffee, then the cold food. They gave us 25% off and a card for $ 10 off on our next visit, really? I told them that this should be comped after embarrassing us so much and told them to keep the damn card. Then went upfront to pay and somebody in the back said «F them they aren’t going to pay, call the cops». I don’t walk out on checks this was another embarrassment. I had the GM called the front, and she comped the check. I will call corporate and I expect the food runner to be fired and the GM Demoted. This is NOT how you run a restaurant! I have NEVER been so embarrassed in all my life of eating out. Never eating at another IHOP again. I don’t know why we didn’t go to Eat n Park. BTW, this is in an affluent area of Pittsburgh, not an area where people will walk checks, this is not the hood.

Poor service. The servers can’t see you waiting at the entry for a table. No greeting.
I’ve been there 4 times and same every time.
Food is blah, they don’t use fresh blueberries in the pancakes, but a syrup mixture. Service for food is slow, sloppy presentation of food .
Restaurant only has one server at night. The place is brightly lit inside and harsh for dining pleasure.
Expect loud unruly families here. Just be sure not to sit in a table after they leave because families are filthy Slobs, with crumbs and greasy food everywhere, on chairs, booths. Babies often sitting on tables, diapered and barefoot.
Being a cheap joint in a suburban setting lures families who are cheap and want their kids to eat quasi junk food

It’s a good place to try out, but I’ve never been wowed by it, but that can be because I pretty much don’t like any conventional «breakfast foods» except for bacon. Oh, their home fries are terrific! It’s shredded potatoes, but chunks. I always get it extra well done so there’s a crisp to it that I can’t resist! I do like their pancakes, but only in moderation (because of this illogical aversion to breakfast foods). The banana fosters was pretty tasty, but super sugary. I would recommend getting the sauce on the side so you can have it as sweet as you’d like without drenching the toasts. I would recommend this place, but I don’t think I’d label myself as «Yay! I’m a fan.»

I’m so happy to finally have an IHOP so close to my home. Yeah, it’s a chain so there aren’t really any surprises. But I have been to this location several times since they opened and I have to say they have outstanding customer service. And being open 24 hours doesn’t hurt, either!

We waited a bit for someone to seat us and then waited about a half an hour before our waiter came over to take our order. Be prepared to wait when you stop here.
The menu is extensive. There is not a healthy thing on the menu so do not stop here thinking it will fit into your diet. There is not an entrée over 9 dollars here and the coffee is delicious.

One of my favorite breakfast memories as a little kid was going to IHOP and being able to pick out anything I wanted for breakfast. On Saturday we decided to try the recently opened McCandless IHOP.
We arrived around 8 am. The lobby was very crowded and the hostess informed us that the kitchen was about 15 minutes behind. We didn’t care, I wanted some breakfast! We were seated fairly quickly and greeted right away by our awesome server Darryl. He checked on us frequently, making sure that we were happy.
BJ got a French Toast combo with scrambled eggs, sausage and hash browns. The kitchen sent out bacon, Darryl went back to the kitchen and immediately returned with his links. For my breakfast, I got the Smokehouse Combo with two smoked sausage links served with two eggs, hash browns and two buttermilk pancakes. The smoked sausages where huge and yummy. And the hash browns here were perfectly cooked. They have the exact amount of crunchy crisp on the outside and the inside is tender and tasty. They were out of this world hash browns. I am serious. And the pancakes. Oh, my. I love them here. So fluffy and I love the buttermilk flavor. Oh, my. Love IHOP!

Overall a pretty decent IHOP.
We were in the area yesterday and decided to give this new location a try. Once we walked in we were greeted, immediately seated and handed our menus then nothing for over 20 minutes! No waiter/​waitress, nothing!
A very nice waiter walked by and saw the disgust on our faces and asked had we be waited on and we told him no and that we been seating there for over 20 minutes. He repeatedly apologized and asked us what we wanted to drink. Not even a minute later he was back with our drinks and took our orders. He then told us that he had let the manager know what happend and that our entire meal was free.
My wife and I had the red velvet pancake combo that comes with three sausage links, three pieces of bacon, hash browns and eggs and our daughter had a kids chocolate chip pancake and sausage. All of our food was excellent but, the highlight of the meal was the red velvet pancakes! Run don’t walk to IHOP to try them!
While we were eating the manager came over and apologized for the mishap and told us our meals would be free and that he hopes we will come back and give them another try.
The fact that our waiter’s shift was over but, he stayed to wait on us after no one else did still has me blown away! Now that is customer service done right! Our waiter was great and the food was even better. We will defiantly be back!