Dunkin’ Donuts

Should have went with my first instinct!
I stay right down the road from this DD and I’ve had bad experiences with them but it helps that I can stop here on my way to work. I stopped by this morning and had to wait in line for 15 minutes from the line being backed up by just four cars in front of me. I gave my order 3 times large dark roast and a swirl, no cream or sugar, and finally got to the window where I was asked if I wanted cream or sugar. I stated no, paid and pulled off. As I proceeded to go down Hwy 155 towards I-​75 I took a sip of my coffee it was without cream and sugar but also without the swirl! Come on HWY 155 Locust Grove/​McDonough DD, this is how I maintain my sanity throughout the day! What’s so hard about putting two separate items that should appear on a screen into a cup?! I had to stop to another DD in Morrow, Ga where there was 2x the amount of customers and my wait time was 6 minutes. If this is an individually owned business in McDonough, please take the time to talk with your employees in order for them to do better!

Never had a bad coffee from this location. During peak times service can be super slow. Also the hours for this location is wrong. They do not open at 4:30am. I went there at 10 til 5am and there was absolutely no one there or at the attached gas station at all. So if you’re way out of town, its a decent bet.

Ugh! Sometimes it stinks living OTP… not many choices for coffee or quick breakfast. This Dunkin is terrible. The’ve hired some new folks who missed the memo on being kind to customers. They are constantly out of stock on things that a donut shop should have. The worst part is that they stay very very busy. Not because it is a great place, but because we have no other choices in this part of McDonough. Dunkin… you can do better.

First off they never have the products i want. They didn’t even have donuts!!! How does a donut shop not have donuts in stock? Second… when i went thru the drive thru the lady on the head set was laughing like i was stupid for asking for a donut… um??? Then i walked inside and the owner got a major attitude when i told him about it. I was told that they would have stuff in stock and they didn’t. I always drive out of my way to come here but not anymore. They were so rude and unprofessional

I’ve been here numerous times and the people they got working here are pretty good. I like the iced coffees, they are not watered down like other companies. Nor are they too strong to drink like another known coffee chain. Great service, and they’re courteous, what a concept!
Their lattes are actually really good! I recently tried a few and couldn’t believe it. I have to go back and get another one because the espresso is not burnt tasting like someone else we know.
Kudos to opening this new location near us. The only thing I don’t like is the lot because it’s also a Valero gas station. Getting out can be a bit tricky because they’re on the corner. Making a left turn is not advised! So don’t sit there for 10 minutes waiting for an opening, just make a right already! You can turn around in the next lot or at the next light. Geesh.