New Life Computer Services

While I found the staff to be very friendly, l was horrified at the lack of ethics in this company. I carried a laptop to them to have a virus cleaned. I bought this computer new about a month before and it was still like new. The virus was the only issue. Both the employee and I looked at my computer together and he then wrote up the repair order for the virus. They called me 3 times with password issues until I got the call it was ready to be picked up. When I arrived to pick up my laptop the screen was cracked. The laptop was in perfect condition when I dropped it off for virus issues. Any IT/​computer technician would of noticed a cracked screen the second they opened the laptop. Not only did the screen have a big crack from end to end, the touch screen was no longer functional.
The employee that checked me in, and during all our conversations, never once mentioned a cracked screen. When I arrived to get my computer they, for the first time, ask me if I knew my screen was cracked. I told them no that it was not like that when I check it in, they can refer to the repair order slip.
It took a while to get a return call from the owner, but he said he thought it was cracked when I brought it in. However, since it was not noted on the check– in order, they would have to repair it. I took the computer back in for them to repair the newly cracked screen.
After a week I had not heard from them and called to check on the status, I was told it cost $ 300.00 for the parts and it was broken when I brought it in and they would not repair it. I took the computer to a Microsoft store and upon examination was told the computer had been bluntly dropped on the edge for that type of crack and very easily detected at first glance of the computer. Any computer technician would of seen this crack since it goes straight across the screen and prevents the touch screen from functioning.
The owner of Nlctech treated me as a liar, caused me much time and stress and degraded my integrity. There are honest and reliable computer repair businesses out there. THIS IS NOT THE ONE TO GO TO. Don’t let this happen to you.

Very fast and great service would not go anywhere else!!! Not only did they fix my iPhone screen but put a new camera in my phone for FREE!!! Highly recommend!!!

Met the owner, Jimmy today. He is super friendly and very eager to please. My iPhone cover was cracked, and he had it repaired and I was on my way within 20 minutes. Highly recommend this single owner business to anyone who needs phone or computer repair

Great customer service!!! They are fast, friendly and very efficient. And their prices can’t be beat.

Broke my iPhone screen on the weekend. I thought I was out of luck until Monday, which is a holiday, so I was very excited to find such a nice place that returned my voicemail within 15 minutes! Greg is very nice and very professional! Even though I missed his return call, he was able to squeeze me in on a Sunday & now my iPhone is as good as new! I will be passing his number along to my friends with cell/​computer issues!