Captain Rod’s

Run… don’t walk to find someone else to sell or service your boat lift!
Looong story short. Boat lift broke last summer. A cantilever lift that was bringing the boat up and down at an angle. Captain Rod, decided the problem was an aging cable and pulleys. They replaced them, with an inferior cable btw, and it was still broken. Matter of fact, the next time I tried using it, my 4200lb boat got hung up at a 45 degree angle, and wedged… emergency calls to Rod went unanswered for weeks. In the meantime, the boat was stuck on the lift, and partially in the water. This position caused over $ 5k damage to the hull of the boat… at some point they came back out, and took the lift out of the water, without letting us know what was going on.
Shockingly, they just showed up this spring, to weld something on the lift. Rod came out, and could not see anything that needed welding. He suggested another possible fix, and that he would be out to complete the work soon. 2 weeks later, I called for status, he said in 2 – 3 weeks they would be out… I called on a Sunday, 5 weeks after that, left a message, the following Monday, I left another message to give me a call. On Tuesday, the woman that answered the phone said this was their busiest time of the year… I told her that about 10 months have gone by, waiting for a repair, and that a busy time for them means nothing to me, as I have been trying to get this fixed since March this year (with the early nice weather). I got a call from Rod, about 10 minutes later, telling me to find someone else to fix the lift …
Yikes!
He used some inane conversation between myself and his receptionist, to finally get out of the challenge of a repair, that has lasted far too long. Clearly he, nor the other 3 people he has sent out to complete the work, know what is wrong with the lift, or how to fix it.
If you are looking for a knowledgeable professional, you will need to look elsewhere. If you want a bunch of monkeys to treat you like a paycheck, and throw stuff in the water for you… well, give them a call!