Dunkin’ Donuts

Jan 16^th stopped in to purchase Duncan donut delicious hot chocolate Kcups. I Was told that this particular product is seasonal therefore they do not carry it at this time of year??? I asked her when they stock the product and she said in May??? Hoping I can find another Duncan donut that stocks this product during the winter months and that this is not company policy as I was told by the employee at this Duncan donut. Smh

Never had a problem at this location. I stop a couple times a month and my order is always correct and the employees are great!

I had forgotten we stopped here until Unilocal suggested it for a review. We loove the iced coffee, especially the jamocha almond fudge. And when we saw the giant marquee reminding us of 99 cent coffee at happy hour (2 – 6 pm) we had to stop.
We ordered three coffees and were informed that only two would be eligible for the happy hour pricing. Not wanting to argue through the drive thru we drove around. At the window we asked why they only allowed two drinks at the happy hour price. We told them we regularly ordered 5 or more drinks at once at the Dunkin in our hometown. The server shrugged and told us it was the franchise owner’s rule. She seemed unconcerned that we were irritated at this silly rule. We paid for our coffee and just didn’t go back until we got back to Indy. I will say the coffee here is as good as our regular shop.
So if you’re looking for good service, go up the hill to Donut Connection because you won’t get it from these folks.

So my hubby came home super early from work and brought home breakfast. Well most of it was good. I really like the white chocolate pumpkin latte and the steak breakfast burrito thing. However the weird looking bagel was suppose to have cream cheese and didn’t. So decided to save it for latter. Well later came after a breaking bad marathon and at like 1030pm we decided to split it. I toasted it and put some pumpkin butter on it and on the second bit I couldn’t chew threw so I spit it out. When I looked at it I found cardboard:/ well called the main office told them what happened and got an apology from the lady I spoke to and got an email from the regional Marketing & Guest Relations Manager who asked me to contact him. He was very nice and insisted on reimbursing us for our purchase. I haven’t received any thing yet but I do believe it will come soon. I will be a little apprehensive to order a beagle again. I like that they insisted in taking care if the issue to make sure it didn’t happen to someone else. Will try again soon and hope the it turns out better.

Short lines.
Good coffee.
Nice service.
These are all hallmarks of a good coffee joint. I was very impressed with this new Dunkin Donuts.