Dry Clean Super Store

Let me explain the three stars: if you a guy who has no spots on his clothes, this is a fantastic place. Solid five stars. They do an excellent job on my Manchild’s business shirts and pants that have no stains. They are friendly and easily the cheapest around.
If you are a chick, sorry, they will charge you more for the exact same type of shirt and if you have any spots, they won’t redo. They’ll say they do but I’ve never had them actually redo anything. They just stick a tag that says «Sorry. We will keep your money but we won’t clean it.» I drop off here once a week and point out any stains, making sure to put stickers wherever needed. I always have at least one redo. They have never actually gotten a redo right. Three times now I’ve taken the messed up garments to Q cleaners on Eldorado and they’ve cleaned them perfectly fine. So that’s how I know this is just plain laziness. Q Cleaners is awesome but so freaking expensive! They are more than double on most items, so that’s why I almost never go.
So between the one star for my stuff snd the five for his, I think 3 is pretty fair.

I had high hopes that this place could redeem itself but alas, it did not.
1^st visit: picked up clothes and put them in closet without checking them. When I finally did move from the back closet rack to my active rack for wearing, I discovered that they were stinky — as in, not cleaned. I took them back and complained.
2^nd visit: After complaining a bit, the manager said he’d re-​clean (they were not cleaned properly to begin with, but okay), but next time bring them back within I think 10 days or else he won’t do it again. Picked up the clothes… immediately checked, and all but 1 of the garments had lost their odor. I decided to chalk the one garment up as a loss.
3^rd visit: Hubster missed my memo that this place was a no-go…he took another small batch to them for cleaning. He picked them up and checked them… only to discover that they were still stinky.
4^th visit: Hubster returned items (within the allotted window) for re-​cleaning (moot point to even insert a joke here)…picked up and checked… only to find that one of the blazers still had BO.
5^th visit: I’m hoping they get this last garment right. If not, I give.
I will not be returning and do not recommend.

I had been taking my clothes to this location for over four years. It’s a convenient location that has drive-​through service, which is nice. As a business professional, I am dry-​cleaning /​laundering once a week. For the first 2 – 3 years, I experienced small incidents like burning buttons, but no big deal. Over the last 6 – 9 months, the quality of work has deteriorated. Misplaced collar buttons, melted buttons, and collars ironed in wrong place. They generally took the initiative to replace the buttons but recently sewed them on in the wrong place, creating bunching. They agreed to fix that mishap, but damaged another shirt entirely making it unwearable. As someone who has spent hundreds, if not thousands over the years at this dry cleaner, I really expected them to do the right thing. Customer loyalty should be important for any business.
BOTTOM LINE: There are better dry-​cleaners out there. Spend a few more bucks and have the work done right. I have moved to another dry cleaner in McKinney.

I’ve been taking my laundry here for a year now. It is easy to get in and out of since they have a drive thru. They are always friendly. I have not had any mistakes or broken buttons. I’m very happy with the service provided.