McKinney Finishline Carwash

Their car wash broke off my antenna. Been to this carwash many times with my Kia Sorrento never a problem. This last time I heard a thud and I thought it was just my side mirrors folding in. After the wash I headed out of town and noticed there was static on my radio. So the next day I went by there and told them. He said the GM would not be back for two more days Tuesday. So I came back on Tuesday and told the guy there the story. He said I should of reported it sooner. I said well I was told the GM was out of town. He said I don’t know who told you that but it’s not true. He took pictures and said he would give me a call. It’s been a week left several voice mails and no response. Do yourself a favor and go down the street. This place has liar’s working for them.

Took my 2015 Honda in for a wash on 10 – 12. I had just returned from a road trip and there were a lot of dead insects on the front of my car. I have used this same car wash since moving to the area in April of 2013 with no previous problems. On 10 – 12, I noticed the attendant at the car wash did not put any «bug» presoak on the front of my car and I asked him to do so. He began to speak to me in an unrespectful tone and said he had used the solution. I again told him I had been watching and he had not. Rather than create a scene, I allowed the car to go on through the process and then saw another attendant using a scraper on the front of my car to remove the dead bugs. I yelled at him to stop and told him he was going to scratch my car. He responded he had been washing cars for 10 years and this would not scratch my car. I disagreed with him and told him I had been having cars washed for over 30 years and I did not want my paint scratched. He told me he was the manager of the location. Needless to say, they no longer have my business and I will look elsewhere for a responsible and respectful operation.

HORRIBLE!!! Went for the first time today and will NEVER return. Will also let everyone I know that they should avoid this place due to what a bad job they do. Paid for «the works» car wash as well as the add-​on to have the inside cleaned. They did nothing to the inside of my car except wipe down my windows. They never once used the vacuum. One guy was on his cell phone the entire time he was half-​assed wiping at my car in an attempt to dry it. I ended up coming home and cleaning the inside myself even though I had just paid to have it done. I would rather go out of my way and pay more to at least come out with a clean car.

The savings is not worth the rude and careless experience. I was the first car in line and the attendant clearly had something else he would rather be doing. I won’t be back. I’d gladly pay more to have a better experience and much better customer service.

This car wash is committed to detail, they do take a long time to finish but believe me it’s well worth the time you spend there.

They did do a nice job on my car. I just found everything confusing with the automated system. Also where to go and when to get out of the car. The prices are very steep.

Been coming here for years and it continues to go downhill. Been here over an hour wai to ng on the interior and not enough employees are working here! My car will be dry by the time they get to it. If you do the drying at the end of the watch they do it half as good as they used to. One computer is down half the time, so you have one lane to get in. Back to Auto Spa on Eldorado I think. New management or better pay for employees is needed.

Waaaaaaaaaaay lazy and slow employees. Gotta a line of 12 cars and just shuffling around like nobody has any where to be. Kinda sad.

I have been taking 3 vehicles there for the past 3 years. Always a friendly staff. Always willing to fix anything I point out. Most valuable car is a 67 Mustang rag top. They HAND WASH it and detail it. For the other two vehicles I pay $ 35 for the best wash/​detail/​dressing. Never have I been disappointed. They see me and greet me by name!
REMEMBER IT IS ALWAYS NICE TO TIP THESE GUYS!
The only thing I would suggest is being able to tip with a credit card. I always have to remember to bring cash!

Confusing car wash setup. Not enough employees. Half ass effort on the part of employees.

I bought a car that comes with free car washes for the life of the car, but that dealership is in Plano and I don’t always have time to drive there. When I need to get my car washed because both my sons play outside sports and destroy my vehicle on a weekly bases I come here.
Now, that we established how trashed my vehicle is when I take it in, you can tell that if I am saying they do a great job and remove all the dirt and grass from my car it is a miraculous feet in itself. They do all this amazing cleaning inside and out for only $ 19.

Don’t waste your time paying for the extra ten dollar clean. They don’t do half of the things they say they will do. When you confront them about it, they tell you «no English» when I walked off, they started speaking English to each other. My 6yr old sister could of vacuumed better than these people.

Had an issue after a little «accident» while I was INSIDE the car wash. I understand things happen, but the level of professionalism and respect the manger and owner showed was offensive. Took no responsibility for the damage to my vehicle and ended up taking the next step…

Great experience. They were very detailed. I went in and got the interior of my car done, they were so detailed and the manager was walking around inspecting everyone’s work. Very polite and I’ll definitely be going back. I’ve been to other places in McKinney and this is by far the best and the best value.

$ 5.00 is usually something that would appeal to folks who are having to pay quite a bit at other places. However, at other places, you actually leave with a clean car.
Your car will appear clean, but, upon any sort of close inspection, it’s quickly evident that it’s only the sides that get cleaned. The guys who spray your car down upon entering are usually too involved in a conversation to do a good job of blasting off any loose dirt, and the other ones at the end of the wash don’t know what «dry» actually means as they wipe your newly-​washed car with their ancient shammy towels.
I’ve been here numerous times (because of the price), but am finally done. In my experiences here, I’ve actually had an employee acknowledge me once, out of upwards of ten trips.
Probably better just to suck it up and find another (better) place. Maybe even a do-​it-​yourself wash.

Did a terrible job on my car. I complained to the manager. He did nothing. A couple of the workers there were very rude. They were females.