Safari Towing

Oops, wrong location! Matt is at the one on University.
You know when is a horrible time for your car to break down? After a kids party, on Sunday. My daughter was hyped up, hungry, and ready for some quiet time when we discovered our SUV wouldn’t start. Our roadside assistance service sent Safari Towing.
Matt arrived and tried to get us back on the road with a few possible fixes, all the while the six year old was screaming her head off about how I was the worst mother in the universe for killing our car. Matt was very patient with her, even explaining that the car doctors would be able to revive it, he was just there to bring it to them.
He waited with us until my husband could get there (the other car was on empty, of course).
The RSA service had arranged to tow only to the nearest dealer, which was more than half an hour from our house, but upon finding out that we lived in McKinney, Matt called to find out if the dealer had a lot or if he’d have to tow it back to Safari’s lot. They didn’t and I was able to get the order changed so that it could be dropped off at our dealer here in McKinney in the morning.
This saved us a ton of extra driving.
Matt went out of his way to ensure that we were safe and taken care of, even on a busy night when they were shorthanded. I know he wanted to get home himself, as he’d just found out he was going to become a dad.

Seriously the worst service ever. Didn’t show up and after an hour and a half, service was canceled because they didn’t have anyone. Save yourself the headache!