The Glass Guru of Frisco

Called to get price on insulated glass for small window and requested a breakdown on the price such as install, tempered glass etc. she took it personally and hung up on me! Told her I had quote from another glass company and she started ripping them and hung up again! There is something wrong with this lady… probably too young and immature to handle business calls. Actually said my phone attitude was rude and offensive. U must be kidding!!!

The owner Ted came to our home to look at the window. We plan to replace the glass as it’s foggy. Ted said that he CANNOT give us window that has Argon gas as he said the gas will leak in a year anyways. Obviously, he was lieing! Argon gas is necessary to help insulation. Also, our existing windows all has Argon. When I talked to their lady on the phone, she said we can get exactly the same as what we are having now. When I asked her how much for installation of glass. She said $ 50 – 70. But when Ted came, he said $ 80! When asked why people in his company gave different price on the same day, he cannot tell why and just said $ 80 is the price. This is NOT honest business. He was NOT nice and try to cheat money! Ted never reply email as he knows he cannot put what he told me in writing. It just did NOT make sense. Stay away from Glass Guru! It’s just a waste of time!

These guys are great! They are some of the most friendly people you can meet and/​or do business with!