GameStop

It’s the staff that makes this place the best GameStop in the area.
They know their stuff, they’re friendly, they’re helpful, and they go out of their way to not only answer all of your questions, but also to suggest (but not in a pushy way) other games that might appeal to you based on what you buy or talk about.
BOOM.

I like video games and I especially like the used ones that are inexpensive.

Where do I begin? Well, I walked in to this store to return a game that I had bought used for my 6 year old cousin. I was planning on buying another game as well. I didn’t expect to get what I had paid for the game that I was returning because it had been a very long time since I originally bought it. I casually mentioned to the sales person that the game had never worked and since I did not have my receipt and since it had also been several months since I had purchased the pre-​owned game, I did not expect much back for the trade or the return. Luis, the sales person, ended up making my day and taking care of the situation. He returned the game for the price I originally paid. He also suggested a new game that my cousin might like. I was amazed at the dedication to customer service so I comfortably bought 2 more games!

I have always been biased with GameStop and avoid going there because of my past experiences in with the franchise at different locations: they tended to ignore me and focused on my male companion (who barely played video games) when I visited the stores, apparently they don’t register that a girl can be more than just casual gamers.
Anyhow, went yesterday to get a psx3 controller as a last minute xmas present purchase, we got there and it was jam packed. Granted, it was after xmas so the mall is usually crowded. However, I must say that the store layout can be better placed. Their shelf placement of products is totally OBNOXIOUS. They place all the gamestop brand items within the reach and the original brand names all the way on the top that you will need to ask the clerk to fetch it for you.
I’m 5“5′ and even wearing heels I couldn’t reach the original Sony psx3 controller. (I might if you tap jump twice…)
Then M. went to ask a clerk, he said that he’ll come to fetch it for us.
After waiting for 10 mins, we went to Sony store on the other level of the mall. That place was empty and M. went in and out in a flash.
Summary: don’t bother with GameStop unless you explore all the other possible options.

Why is this place still around? When I buy a game I want it to be new, not opened and «rented» by a store employee. I don’t want to be harassed into preordering the Madden 329 874 or into buying a warrantee for a disc based game.
A few years ago I decided to get rid of my whole video game collection. I took the collection to GameStop in hopes to get cash to go on a trip to Europe, this was a huge mistake. First they didn’t accept more than half the games since they were Playstation and Dreamcast games despite the fact they fetched a decent price on eBay. From what they did accept, a PS3 system and a few games, they only offered $ 200! There are wayyyy better places to get rid of your games!

After wandering into various stores to shop for video games (cough Best Buy cough), I have finally found a place with great selection and service! The staff is very helpful and love to talk about their recommendations. Great place to buy new and used games at reasonable prices.
Not a full five stars because they could find a better way to form a line than in the middle of the already-​small store. Also, since they’re in a mall, they get a lot of kids testing the Wii and PS3 in the window, but it’s not their fault.

WHY THE HECK IS THIS PLACE SO CROWDED?! And why don’t they have ONE clear place to form a line? I felt like a sardine in here earlier today. Boo.

Imagine a store, lined with kids, accessories, and wall to wall games. GameStop makes no pretense about it’s purpose — when you walk in, you’re visually assaulted with a multitude of colors, sounds, and of course, kids.
I like the fact that they have a buy back program where they will purchase your used games. You can even buy used games with a «buy two, get one free» clause that let’s you maximize your buck and try a bunch of them.
The clerks are hit or miss — if you get the young lady with coke bottle glasses, she’s great. The guys, not so much. The manager can be a tad pushy and is definitely a consummate sales man — but the other guys seem rather grumpy and not happy with their jobs. Then again, I wouldn’t be either if I had to deal with brats all day.