Lehr Inc Dba McLean Copy

I walked into McLean copy with a tight deadline and an even tighter budget. They worked with me to get what I needed printed quickly and at a price I could afford.

I normally do not go out of my way to write reviews, but my two recent experiences at Mclean Copy were so atrocious that I feel it’s necessary to warn potential customers that it’s better for their time and money to take their business elsewhere.
I recently used this business to print postcards and posters. Both products had glaring problems – the text on the postcards looked terrible and the poster was printed in incorrect colors. When I very politely pointed this out to the owner, he immediately became rude, indignant, and aggressive – quite the opposite of what you would expect. Rather than saying, «I’m sorry that this came out poorly, we will do our best to fix it.» He said, «This is as good as it’s going to look. I don’t need your business, and I’m not going to waste my time arguing over a $ 30 job.» I should add that I had gotten both of these exact same files printed elsewhere and both the color and print quality were far superior at these other places… so I know it wasn’t the file.
And both times when I told the owner, «this isn’t how it was designed and it’s not how it’s supposed to look,» he had the gall to say to me, «Mam, you need to remember that no one but you knows what it’s supposed to look like.» Hearing that from an allegedly professional printer absolutely blew my mind.
Do yourself a favor and get your printing /​copying needs fulfilled elsewhere. This may be the worst customer service I have ever experienced.

I have used McLean Copy for the past 6 years to do all the printing for a charity event that I run. They have always been very professional, courteous and engaging — and this says a lot about them because I have rarely not been in complete panic about getting things done in time because I have waited until the last possible moment (or rather my graphics designer has caused it to be the last minute) to get it to them for copying. They have advised me well on options, produced error free posters, certificates (on card stock), and programs, and gotten it all done quickly and pleasantly. If you happen to need copying done, and you are near McLean, I highly recommend McLean copy.