Public Storage

A very convenient location that’s easily accessible with garage sizes great for storing cars, furniture, household belongings etc. and many different sizes to accommodate for what you want to put in storage. Zia and Aida were incredibly helpful in explaining the process, provided excellent customer service and are very upfront in explaining the details. If you live anywhere near the Tyson’s are this is the place to look.

It was my first time using public storage. Opening an account, filling in the paperwork, was all smooth sailing. As everyone has mentioned Zia was very helpful, he explained everything in detail and even gave me a helping hand with my boxes. So glad I read these reviews, before deciding on a storage unit.

I’m a returning customer, I was very happy with my rental experience at this location. Zia and Aida were both involved with my rental. Zia was kind enough to inform me I could have a hold before actually coming back and completing my rental paperwork. This was extremely helpful for me. Aida showed me around and got me the much needed 24 hour access unit and I secured one. She also got me through my paperwork in just a few minutes. I do have renters insurance and was able to provide proof to avoid getting their insurance. I wasn’t pressured in any way to purchase anything from them. You will need to buy their locks as they are specifically designed for the doors of the facility. The location is clean and has plenty of parking and in a safe area. The first month of a sizeable unit will only run you around $ 25.00 so it’s not free but cheap. Take the time to look at options and ask questions and make no assumptions and you will be satisfied. I believe they also schedule appointments to ensure you are helped in a timely manner.

I had been renting a unit at the Merrifield location for three years and recently switched to this Tyson’s Corner location because it would literally cut my rent in half for the same size unit. That’s something to be aware of with Public Storage… they tend to raise rates on you.
The experience was alright I guess, I don’t know, it just had this aura of «sketchiness» to it. Maybe it was in my head because I read all the negative reviews on here. But, I came prepared for the up-​sells and there was no way in heck I was buying their insurance, and I didn’t. IT IS NOT REQUIRED, although they make you think it is. The way they do billing is a bit wonky and they can’t produce documents that show the transactions that really went down, which if you are a legitimate business and can’t do that, what in the world?!? I certainly will never sign up for any automatic payments through them, that’s for dang sure.
All in all, I know I won’t really have to deal with them going forward and the things I am storing aren’t expensive valuables to lose sleep over. So, I’m sure it will be fine.

I selected this storage unit because it had the best reviews on Unilocal and I’m glad I did. Zia and Aida were wonderful to work with. I couldn’t decide which unit size I wanted and Zia was very patient to show me 3 different sizes and finally I decided on the 10×20. Aida did the paperwork and it was thorough and quick, explaining everything in detail.
The facility is clean and the location is safe. I’ll be storing all my belongings for a year so security is important.

At this location, one works directly with front desk personnel Aida and Zia who are very professional and helpful. Working with them made a stressful moving process that much easier because not only are they efficient and prompt but they always greet you with a smile which is so important. This location is clean and easily accessible. Highly recommend this location for its great staff and safe area!

I have rented from numerous Public Storage locations monthly up and down the coast for over 20 years. Aida is by far the best employee I have encountered. She is knowledgeable, friendly, thorough yet fast, and a efficient solution finder. The facility is very clean and I would highly recommend rental here.

Very clean facility and great staff service. Zia was very helpful in opening our account, as well as closing it. He went above and beyond to ensure that we were satisfied customers. I would highly recommend this place for storage.

Aida was extremely helpful. It was my first time renting a storage unit, and she walked me through everything step by step and was very clear on all of the policies. Started my rental 4 days ago, and so far so good!

Great staff esp. Aida. Very helpful and prompt with inquiries.
Facility is good and very clean. Safe to get in and get out after sunset.
It is in McLean, right of 495 and 123. Great accessibility.

I have now rented two storage units here. I was a total novice and I can emphasize enough how helpful and super patient Aida was. She made the process painless and even more so when I came back to rent another unit. She didn’t push me to buy anything special and discussed what size would meet my needs best not just here take the biggest most expensive unit. Go here and ask for Aida you won’t be sorry.

Watch out for the billing and check your receipt carefully. My receipt had two different amounts due and Aida could not explained to me why there were two prices. No one at customer service seemed to think a receipt indicating that one owes two different amounts was a problem except for me. The recipe and questions over just how much I was going to have to pay in future months forced me to cancel and to find another storage company. Also when Aida tried to «refund» my charge of $ 60 for the first month that receipt only refunded me $ 27. Something is seriously wrong with their accounting/​billing system.

My Sales person was Aida. She has been very patient and she had the knowledge to get things done. She has followed up by phone timely and she returns the calls fast. The facilities and very clean and nice. I like the service in this location.

Aida from the Old Meadow Road, Mclean location was so helpful and patient with me when deciding which size storage I needed. She explained everything in the contract in detail and answered all my questions thoughtfully. Great experience!

The place is clean. The office is friendly. Aida is great! You can’t ask for a better place to store your stuff!

I was in a rush and Zia helped me out. Quick and efficient, I was all set up in about 10 minutes! Great experience.

Thanks Aida for making our rental space at the McLean Public storage such a convenient experience for us. I wish that all employee’s could give the excellent customer service that you gave us. I recommend to most folks in the area to use this site for any storage needs.

The service was excellent and Aida was very helpful and informing.
I highly recommend this location.

Recently needed to get some additional storage space and shopped around to a few other companies before deciding on this Company and location. It’s very easy to get in and out of even with larger box trucks. The units are climate controlled and there are carts posted near most doors to aid you in moving things into your unit. Zia was very friendly and had all of my paper work ready for me when I arrived and there was very little waiting and no hassles. He showed me the unit and explained the gate system and we were in and out of there in less than 30 minutes with keys and gate codes in hand. Great customer service and very reasonable prices. Would definitely recommend.

Nancy S.
Have rented several different units since 2007. Excellent service. Recently, Zia and Clarence very helpful in finding units close to one another making it easier to organize my staging business.