My experience with Gregg and his team was significantly different than those of the other reviewers. I emailed Gregg for a rate quote on a mortgage refinance and he responded very promptly with a rate that was substantially lower than my then-current mortgage company. After filling out an online application on his website, I was contacted via email by members of his team to provide the typical documents for a financing transaction(pay stubs, W-2s, bank statements, etc). I actually never spoke with any of the team members by phone(a plus in my book as I prefer email for the paper trail) but everything went very well. There were a few times when I had to make changes to the loan documents, but reviewing the documents is part of the transaction and I understood that due to historically low interest rates their loan volume was through the roof. Even with all of the extra work they had, I was able to close about 3 weeks after I submitted my mortgage application which I consider to be a quick turnaround. Closing was scheduled with a settlement company affiliated with First Savings(the mortgage company Gregg works for); the location was not as convenient as past mortgage closings I’ve done, but the lower closing fees more than made up for it. The next time I need a mortgage I’ll definitely start with the Busch Team.