Wild Haven Property Management

Don’t believe anything these guys tell you, get everything in writing. Kept our cleaning deposit despite us having to clean rugs ourselves when we moved in to mouse infested farm house

I’ve rented from Wild Haven on two different occasions for a total of over five years. As long as you pay your rent on time and take care of the property you will not find a better management company! For example: Today I called about an issue I’m having with my oven. Less than two hours later a repair man called me to set up an appointment to fix it. Also, when you move out they give you a detailed list of everything they expect you to clean. If you clean everything they want you to, you will get your full security deposit back AND if you missed something on the list they will give you an opportunity to go back and fix it. They are a very reasonable company with very reasonable employees.

Stay as far away from this company as possible! Difficult to work with. Shady staff. Shady tactics. If they decide you are no longer worthy to rent from them they will give you the boot. Totally put the screw on my sister. They know rentals are hard to find in this town and could care less if you end up on the street.

The only favorable thing I can think of to say about these folks is that they are able to attract homeowners with desirable properties. If you are seeking to lease, however run far, run fast. The best these ladies will treat you with is remarkable indifference, which is particularly troubling considering that they’re in the service industry. It appears to escape the staff here that they have two customers: the inventory providers (homeowners) and those seeking to lease. It should go without saying, however, that no one should be treated poorly regardless of which side of the leasing arrangement they are on. Additionally, it appears that this company collects as many application fees (non-​refundable) as possible for their listings, misleading the applicants into believing that their application was received first, etc.
Homeowners would profit from posing as leasing clients before turning their properties over to this company. Those unfortunate enough to lease from them will be unhappy, and those unhappy people will be living in your homes.

I am not sure why there has so many bad reviews. I have been renting from them for almost a year and found the girls in the office to be very helpful. They explained exactly how everything worked, so there were no surprises. I find it odd how people are surprised when they are denied for things that are clearly outlined and explained ahead of time.
I am also aware that when I move out if their are odd stains in the carpet, things aren’t clean, or if I damage something it will be my responsibility to pay for it not the owners. Personal responsible is a thing that seems to elude some people.
The maintenance requests I have put in were taken care of in a timely fashion and the Handymen was very professional. There was one instance were something was missed and after I made them aware, they came back out to fix it.

Wild Haven ladies were very nice while I was looking however it seemed every one I looked at and liked was already spoken for so she told me to get our name in the system, which means everyone in the house, which wound up being $ 150. We never found a house with them so I asked for my money back and they told me they couldn’t give it back because it was a fee to process an application. I never put an application on anything yet they are still refusing to give me back my money. We rented through someone else and will never go back to Wild Haven for anything! One star is too much but I gave it for the nice girls in the office

Renting with Wild Haven was the worst decision we ever made. They raise the rent every 6 months now that our 1 year lease is up. They don’t take care of repairs, and when they do they have very shady maintenance crews — Wild Haven actually warned me before the guy came that he looks scary! And they are just plain RUDE once you’re in a lease with them. Ask around town and they have a horrible reputation, and seem to never give deposits back either. Everyone I have talked to has a horror story to tell about Wild Haven.