Miller’s Ace Hardware

Do not shop here if you are female —Especially an older female. I went to the McMurray store ⁵⁄₁₉ to take advantage of the half off paint sale. I picked out 4 colors (Valspar chips) and clearly asked for the” highest quality available” — due to the sale it was chaos and I waited over an hour and then went to check-​out waited there— gave my credit card and FINALLT GOT OUT OF THERE. When I got home I realized that the paint I received was the «LOWEST QUALITY». I called the manager, Woody, explained the problem, and he told me to bring the paint in and he would «eat 10 gallons» and I could get what I originally ordered. I went in and «GREG» told me in no uncertain terms that I WAS WRONG _​_​_​AND HE ABSOLUTELY WAS NOTGOING TO DO ANYTHING !!! VERY RUDE when I asked to see Woody and reminded him of our conversation, he denied everything and also treated me very rudely — They left it with «LADY» WE WILL BE GLAD TO HELP YOU TO YOUR CAR (tee hee) I have never been more embarrassed or treated more rudely. PLEASE AVOID ACE — when I got to the parking lot I was told by another worker that they were pushing the cheap paint and other people complained!!! DO NOT TRUST THESE PEOPLE !!! GO TO RESELLER
TO SEE HOW MANY OTHER PEOPLE HAVE HAD A SIMILAR EXPERIENCE— this is not an isolated insedent — it happens frequently. Since I posted this my painters opened the cans and found the colors to be TOTALLY OFF WHAT I ASKED FOR — the 2 exterior requested were interior — IT JUST KEEPS GETTING BETTER !!!

Friendly, helpful staff. They manage to jam quite a bit into this little store and I much prefer it to the big box stores. I almost always find what I am looking for here. I like the birding section as well as the garden store. They have a good rewards program, it seems I am always getting a coupon for $ 5 in the mail.