Pizza Hut

I moved to the Houston area almost a year ago from Chicago and this pizza Hut is like the Pizza Hut I grew up on in Chicago! The Pizza hut up there for the last decade had become horrible! This Pizza Hut was definitely a breath of fresh air! I’ve been here a few times now and each time I arrive to pick up my order its always ready ahead of time and hot and delicious! This is my go to Pizza Hut for now on!

I’ve seen the reviews on this particular Pizza Hut and was very hesitant to go, but was pleased… with my service at least.
Pizza Hut prices are ridiculous and getting out of control. The pizza is OD greasy and nothing is to original at this point. I went for a stuffed crust pizza and wings and spent almost $ 30. My pizza quality was poor, the toppings weren’t that good, everything was coated in grease, and the stuffed crust certainly wasn’t worth the $ 24 ticket. I pay those type of prices for Pink’s or Russo’s where everything is fresh and damn near authentic.
But, the manager was very astute in making sure my order came out close to the promised time that is advertised in the lobby. My food was supposed to come out in exactly 25 minutes, and I had it in 26. She was active and up front, giving her customers feedback and communicating with the staff in the back. She enjoys what she does and it show, now if only the food quality could match the quality of the awesome customer service that would be great

So I am new to the neighborhood and I thought I would get some pizza. The pizza was fast but ofcourse it was wrong. I ordered a twisted crust pepperoni lovers pizza with mushrooms. They delivered a pizza without pepperoni at all. I called in and the order goes to an answer service and the lady says she can pass the message. She says she can leave a MESSAGE for my wrong order and they can call me back. That’s crazy!!! I said nevermind… I will just go on Unilocal… loss my 14.00 and never go back again:-(ridiculous.

We have ordered from this Pizza Hut for 9 years and up until this past year we never had a problem. I think management changed, and it is absolutely awful. The wait time (for mediocre pizza, no less) is never less than 2 hours, while the competitor on the other side of the neighborhood can deliver a pizza in 30 minutes. I could order an amazing Chicago deep dish pizza from a place at Hwy 6 & West Airport and drive to pick it up in less time than this pizza would show up. I will never order from this location again.

I ordered pizza from this location and the pizza came later than stated when I ordered, the pizza was also nasty.

No stars if there was a choice! I’m the owner of the hotel down the street. I ordered at 5:53 pm through their website. The confirmation email says it will arrive at 7:58 pm, which a pretty long an unusual wait time from the same pizza hut I have ordered at in the past 10 years. But I understand since the weather wasnt all that great, but then 9 pm hit and I still didnt didnt receive the pizza. So I went to the pizza hut location and asked to speak with a manager. I spoke with Patricio, he didnt even care for my order nor cared for customer service. In my line of work customer service is key in the hospitality industry. His attitude was dull and insulting. His excuse was that I didnt put a room number on the order so they didnt bother to deliver it. In the past 10 years I never had to do this and also their delivery drivers come to the desk and ask to ring the room said guest is in. No one came to the desk this time, they just didnt bother to even deliver it. I encourage all not to order from this location ever and I will also refer my guest elsewhere.

It’s Pizza Hut. You pretty much know what you’re getting into. The staff is okay. Like Domino’s, they also messed up my order one time, but it wasn’t a big deal, you’re kind of always expecting something to go wrong. Cheese-​less pizza with veggies is my vegan option here. If you’re vegan, make sure you get the thin crust. Not bad. Pizza Hut as a whole has improved their pizza dough with a variety of flavors, so that helps. Nothing further to say.

We ordered pizza on a Sunday and 3 hours went by and we called to check on it and got put on hold. Finally got the manager who didn’t apologize or seem to care just said it had just come out of the over… Seriously? Took 3 hours to cook? So we cancelled the order and ordered from somewhere else and got that order in 30 minutes. Ten minutes later Pizza Hut showed up and was mad we didn’t want the order that we cancelled that took almost four hours. I will never order from them again!

«You came too early ma’am» is what I heard once I gave the employee at the counter my name for pickup. I’ll give him credit for politeness but certainly not for timely-​ness or tact. I was told 15 minutes on the phone and arrived at 16 minutes but was told it would be 10 more minutes … Had I known that when I called I would have just stayed in my nice warm car instead of freezing in their waiting area. Customer service is definitely lacking at this location but the pizza is always a cheesy, caloric guilty pleasure I imbibe in occasionally. Certainly not Barry’s Pizza on Richmond but it will do for the nights when I’m too tired to cook or go out.

Pizza Hut was the lifesaver one night and I will be back to this location. However, they do not have garlic sauce available for purchase.

For all of us there is that time when Pizza Hut comes into our lives and onto our dinner table. On a particularly busy day when the kitchen sink decided to be clogged and cooking was an afterthought, I gave in and placed an order with these guys for delivery.
I chose the Garlic Bread Pizza and overall it was decent. It’s buttery garlic bread slices topped with cheese and your choice of one topping. The butteriness of the garlic bread was different as far as a «crust» goes and it made it slightly soggy with crisp bread crust edges. Again, it wasn’t bad. I’m just not used to this type of «pizza». If you’re going to eat caloric then go all the way colossal caloric. The cheesy bread sticks, I shamefully admit, were the guilty pleasure of the meal. Deconstruct them and they are baked pan pizza crust cut into strips, topped with melted mozzarella. Like Pizza the Hut in «Spaceballs», these breadsticks were loaded with and dripping cheese. The marinara for dipping was more liquidy than thick and I passed on it.
Orders can be placed by phone or online. Pick up is also available. My order was placed by phone and the employee I spoke to was courteous and got my info correct. Delivery was on time and the food was hot. Prices are very reasonable and many meal deals and special offers are available.
It’s not my norm for pizza but if I ever need a quick and convenient delivery meal during a hectic evening I would consider giving this place another call.