Ruby Tuesday has been our go-to restaurant for several years now. We have always depended on friendly service, a decent salad bar, and good solid food. I have been very disappointed, though, in the menu changes and the lack of response from RT to repeated questions about dietary concerns. I have diabetes and work hard to control blood sugar by following a low-sugar eating plan. I thought it would be safe to order a steak, grilled Brussels sprouts, and a salad bar when we went there last Friday night. Instead, the steak was covered with some kind of very sweet rub or marinade, and the Brussels sprouts were drowned in a sticky sweet syrup. Neither sweet preparation was indicated in any way on the menu. I wrote the«contact» list 3 times over a period of more than a week and described my disappointment in not being able to eat most of a somewhat expensive dinner. I made a suggestion that the menu describe the dishes a little more clearly(e.g., «top sirloin steak, rubbed with our own special mix of herbs and spices» and«Richly caramelized Brussels sprouts and roasted onions with a sweet champagne vinaigrette»). This kind of description will always alert someone who is trying to avoid sugar. I had to write RT three times before getting a canned answer, basically telling me to look at their online nutrition chart if I wanted to eat there. While I am glad for the nutrition chart, I am disappointed in the perceived need to prepare dishes with large amounts of sugar – and I am also deeply disappointed in the«blow off» attitude toward my concerns, which are common to many.
Alaina D.
Évaluation du lieu : 2 Guayanilla, Puerto Rico
Had to locate the host so we could be seated. The service was slow, the dining area was dirty… several dirty unoccupied tables. Maybe we just missed the rush but at that time maybe 6 other tables were being used and the host was sitting and laughing with friends. Had to ask for refills and had to ask for table to be cleared. Brought it to managers attention and they were apologetic. The salad bar was clean and looked very fresh though and our soups were really good. Unfortunately doubtful we’ll go back with so many other restaurants around to chose from.
Wendy N.
Évaluation du lieu : 3 Winston-Salem, NC
This place was okay. My group had been packing up all afternoon/evening following a convention, and we were starving, tired, sore and cranky. It was about 9:00 p.m. on a Sunday, but they were open until 11:00 so I wasn’t too worried about the late hour. We were immediately seated in a rather tiny booth(we’re kind of fat so maybe it was our fault), and we then made a bee-line to the muchly touted salad bar. The salad bar was decently stocked, but the ranch dressing container was empty and promises of forthcoming ranch dressing were not honored in any sort of timely fashion. Also, you must have really long arms or be a Twister champion to be able to reach the back row of salad bar offerings. I had the shrimp and grits for my entrée, and while the dish was a tad bit overly spiced and salty, the accompanying sauce was quite delicious. My kid had some chicken parmesan thing, and I didn’t hear a peep out of him the whole time, so I assume he enjoyed it. One of my friends went with the ribeye steak and was very disappointed in the size of it, but she said it tasted good, and my other friend just stuck with the salad bar and some Tylenol. I wouldn’t go out of my way to eat here, but it’s okay if circumstances have you in the area.
Rachel A.
Évaluation du lieu : 3 Dacula, GA
We usually like eating at Ruby Tuesdays however this one the service was extremely slow, the chicken and broccoli had a strange aftertaste so i returned it and we were charged for kids sides without being told. We won’t be back to this location anytime soon.
Jon K.
Évaluation du lieu : 3 Edinboro, PA
The salad bar is really good and everything is fresh. The other food on the menu is rather pricy for the quality and quantity. The service is ok, sometimes a little slow but depends on when you are there. If you go on Sundays its not bad but the later in the evening it gets crowded and you have to wait awhile at the salad bar. Their free biscuits are gross but the food in general is ok. We usually go Sunday afternoon and just get the salad bar and that works out well.
Ron H.
Évaluation du lieu : 4 Black Mountain, NC
Ruby Tuesday is a chain with a consistent menu and consistent quality. We had a group of 8. No problems. We ordered many things from sirloin steak to pork chops to shrimp and grits to Thai chicken. Ball was good. Service was adequate. Not an outstanding restaurant but a good dependable one.
Shane S.
Évaluation du lieu : 4 Paint Lick, VA
First time here and I definitely would recommend it. Our waitress was one of the best ever. She knew the menus and was polite courteous and brought all our food on time. If you stop in at Mebane — try Ruby Tuesday you won’t regret it :)
Blake F.
Évaluation du lieu : 1 Graham, NC
Food was cold service was slow no one was in there. 45 min wait for food and manager argued with us when we brought the wait time to get attention. Manager was very unprofessional and not very good customer service I will never go back I’ll eat gas station food from sheetz one exit down!!!
Ron H.
Évaluation du lieu : 2 Huntersville, NC
Very poor service. Food took 30mins to arrive, nothing spectacular to prepare, we didn’t ask them to go fish for the salmon. Waitress made no attempt to approach us during the whole time to apologize or refill our drinks. Food itself was ok but otherwise not a pleasant experience. Next time driving by I-85 will avoid, worst experience to date at a Ruby Tuesdays.
Russ H.
Évaluation du lieu : 3 Baltimore, MD
Decent salad bar. Although one needs very long arms to reach the second row of salad goodies. Server was very good. I’d go again but nothing to write home about.
James B.
Évaluation du lieu : 3 Mebane, NC
Seated promptly, service was good, but the food was alright. The salad bar is very good and recommended to try when visiting. Salad bar was probably better than out dinner, try to remember this is not a steak house so don’t expect a steak house steak. May try something else next time but probably won’t be any time soon
Jesse J.
Évaluation du lieu : 3 Huntersville, NC
I always count on Ruby Tuesday’s being well above average for a meal while traveling on the interstate highway, and this one exceeded expectations. The salad bar was clean and well maintained and the ingredients fresh. The service was attentive. I had a crab cake with my salad and my wife had a quesadilla, and both were very good.
Johnny L.
Évaluation du lieu : 5 Westland, MI
Good food and fresh salad bar with the friendliest staff around. I have been eating their for the last couple of weeks a couple time a week and they treat me like they have known me forever which is great when traveling on the road away from home.
Carol S.
Évaluation du lieu : 2 Efland, NC
2015 update: I’ve eaten in-house three times more. Twice I’ve had TERRIFIC meals. Once I’ve had an absolutely ghastly one; they should have been ashamed of what they served. How can a restaurant suffer such a variance in food quality? You’re taking your chances when you go. Fingers crossed for you. 2011: I’ve been here many times for take-out, which has provided quite nice meals for the most part. Tonight was my first(and last) eat-in. The salad bar was adequate but minimal. I had to ask the hostess to get my waitress, who was busy in the back of the room yakking with the other servers(a condition that seems always to be happening, to judge from my previous visits) to check on me. She hadn’t served rolls with my entrée. Reluctantly she went to get them: two heaping tablespoon-sized dry bits of salty, cheesy bread. She told me that she’d get into trouble if she brought more(but why would I want more of those things?), but could sneak some out if I wanted. The grilled salmon was lovely. It came with a side vegetable, which I can only describe as a garnish: five paper-thin slices of grilled zucchini. They were too thin to get any taste out of. Dessert was a dry, cool chocolate cake with about a tablespoon of frighteningly hot sauce. When I compare it to the decadent pineapple upside-down chocolate cake I had at Bahama Breeze in Raleigh the week before, I want to cry. The meal was incredibly overpriced for what you got. I only tipped 15% and felt the waitress(and other staff) needed to be taught how one actually serves. My waitress only appeared when I dragged a book out and had been reading it for some time, obviously ready for a new course or the bill.(Another waiter began to sing loudly in the room for about twenty seconds in order to impress the hostess, oblivious to there being customers in the place.)
David S.
Évaluation du lieu : 3 Mebane, NC
We were surprised that the one thing Ruby Tuesday is famous for, the salad bar, was now included free with all entrees. Now we know why. Gone are the cold plates, the fresh fruits, dried cranberries, the cottage cheese, and even the sliced ham & turkey was no more. I shed a single tear as I prepared my plate. We only got 2 dinky-sized cheddar biscuits with our 2 meals, just enough to leave us longing for the old times of 4 or more«big ol’» ones. The rest of the meal, while certainly not over the top spectacular, wasn’t bad at all. The steak had a good texture and okay flavor. The dry rub ribs were okay too, but actually a bit too dry. A good Sam Adams Octoberfest brew and pretty decent service, including a check-in from the manager made this an okay evening out. I personally would rather pay a couple of extra bucks to have the old«world-famous» salad bar that RT(was) known for.
Jaye M.
Évaluation du lieu : 3 Mebane, NC
Typical Ruby Tuesdays chain restaurant. Not much to love or hate about the place. They have a nice big salad bar, I like their burgers and fries. We tend to go here when with a group of friends where we can hang out and eat for awhile and make trips back to the salad bar.
Jessica T.
Évaluation du lieu : 1 Hillsborough, NC
This is the worst Ruby tuesdays I have been to. We waited for 30 mins before getting a seat. Then waited a hour to get our food. It seems as if a bunch of teenagers are working with a manager that is all of the age of 25. Oh, yes we visited on a wed. night???
Claire N.
Évaluation du lieu : 3 Durham, NC
This is a typical Ruby Tuesday, and I have been here a few times. The last time I went we were sitting in a corner that had a bunch of flies hovering around(gross!). Anyway, in general the food is good, but I feel this restaurant is overpriced. Pretty much every time I’ve been to this location, the service is kinda slow. I’ll go to this restaurant if other people want to go, but it’s not my first choice at all.