Hh Gregg

This location has issues with their «acceptance now» financing department. The rep, Dolores does not call applicants back in a timely manner nor does she have good resolve. Thanks to her, I lost the amazing open box fridge I had reserved.
One justifiable star cause the sales girl Mayra was so kind! Having delt with HHgregg in the past, I love the deals they have and they offer peeps a chance to build credit with them.
For some reason I was declined. Dolores Insisted I run my credit twice. The 2^nd time, she handed me the keyboard. Dolores couldn’t figure out why I wasn’t approved. She said she would call me back when she figured it out. 2 weeks later and no call back, I went to the store and she wasn’t there.
When I got home, I called acceptance corporate and they said it was cause my address couldn’t be verified nor could my employer. They also noted that all my info was entered incorrectly. Also, my husband was processed incorrectly. They made the adjustments. Their solution? Just bring in your paystubs and a lease. Boom. DONE.
My hubby and I returned the next day and were trying to explain to Dolores that all I needed to do was show proof. We told her we called corporate and had it figured out. She kept interrupting us. Finally I had to out speak her…
She put her hand in my face! Wow. She told me that she had gone thru the proper channels and there was nothing she could do for us. Wow. The manager was out for lunch, so we couldn’t complain. I guess Dolores didn’t like the fact that we called her out on her mistakes.
Guess what, I got approved instantly at Hhgregg harrisburg, later on the same day.
Just from a company perspective, I wonder how many sales were lost due to her negligence and unprofessionalisim.
If she still works there, go to another location and save yourself a headache.

I walked into Hhgregg because it had just opened up recently a few months ago in my area. Best buy was always an option but I wanted to give this a try since I was buying my first big HDTV. I walked in and no one said hi to my at first but I walking around the tv’s and a guy named Randy came up and said «I can stare too but let me show you a few tricks». He was VERY knowledgeable of tv’s and really took his time showing and explaining the differences between LCD, LED-​LCD, and plasma. I never knew there was a huge differnce until now. He really took his time to explain the difference a cable makes as well. I told him my concerns of burn out and wanting to get my money’s worth. Money wasn’t a problem but I wanted to make sure I was making a good purchase with it. I’ve never had such great customer service! I walked out with a tv very happy! Will definately do business there again!

It’s hit or miss with this location. Some of the people that work at this one are very nice and knowledgeable and other are just jerks. My grandmother and I went to this location to look at stoves/​ovens and their selection of refrigerators. I was measuring everything and taking notes on them because there were a couple I was interested in. We wondered around that store for over 20 minutes without anyone coming over to us. Then, just as we were leaving, a man who worked there came up to us as asked if we needed any help. I politely said no and that I was just price shopping. The conversation went like this:
Him: «Oh we can price compare for you right here.»
Me: «No thanks. I like to do that kind of thing myself.»
Him: «Well, we’ll see you back here when you return to buy your stuff here.»
Needless to say, we went to Home Depot to price shop and ended up getting a stove and fridge for $ 200 less than HH Gregg. That one sales person really turned me off from wanting to go back in there anytime soon.

I’m sold on this store. Our salesperson, Ken, was magnificent. We bought a washer and dryer. He was so helpful and took the time to make sure we were happy with our purchase.

My husband and I went into this store a few days ago to purchase a mattress and a television. One of the salesmen, Sean helped us. He was very knowledgeable about the TV’s. We already knew which mattress we wanted to purchase so we didn’t need much help there. The aisles were very roomy and the store is very open. The delivery people knew what they were doing when they brought it into the house. All in all, I’m very happy with the transaction and the store in general.

The new chain that bought up the local «Circuit City» buildings in Harrisburg, York, Lancaster, and Mechanicsburg. The location on the Carlisle Pike had their grand opening this weekend and it was somewhat lackluster. The store itself looks relatively empty and I hope they will continue bringing out stock to the floor. As of now they sell pretty much any home appliance you could be looking for, from Grills to Mixers. A central hub houses the cameras, laptops, GPS, while the outside ring is where the TV’s, sound systems, fridges, washers & dryers hang out. They even have a section that sells mattresses, how about that? Very open on the inside but that’s probably because there is a lot of empty space. Still, I’ll periodically pop in here to see if it fills up a little more. The good side however, is I was watching some people leave with televisions and electronics, the bad side though is that the prices seemed on par with the other local electronics stores in the area as well.