Lane Bryant

I have purchased items at this Lane Bryant before. Their customer service has been consistantly good. The clerks are solicitous but not pushy. They will call other locations if necessary to check inventory at other stores if you are looking for something they don’t have your size in. My only complaint is that they really push you hard for your cell number. I don’t mind getting some texts from a company about sales but I don’t ant a deluge of texts. There should be a happy medium between informed and pushy. My experience tonight was very good. The clerk helped me to find what I was looking for. I was quickly in and out. Much appreciated during a holiday week!

I was always hesitant about going into this store because I’ve been on the website and the prices were too expensive for me, but I’m glad I finally went today! The ladies in there were SUPER awesome and the customer service they provided was the best I have ever had at any store. I ended up purchasing one regular priced bra (which the girl had me sign up for text coupons and that gave me $ 10 off) and two clearance bras that were $ 20 a piece but buy one get one 50% off. I ended up saving $ 76 and only spending $ 56! I definitely recommend this specific store because it was an overall great experience!

When I am in town I come by to check out clearance items. They usually have good deals since it is a stand alone store and they get a lot of merchandise.
The staff has always been friendly and incredibly helpful. I am a low maintenance customer but they have even offered to order and ship my purchases to my house for free since I live out of state.
The one thing that irks me about Lane Bryant is the hard sell with the phone # and texts and e-​mails and blah blah blah. I just want to pay and go and if you are going to offer «deals», then just lower the price already. But I suppose most people like a «sale».
The store is well lit and laid out nicely. It is not cramped and you don’t feel like you are in a maze. Half of the store is dedicated to cacique and the other half to clothing.