Ulta

Nice place, but really pricey. I went there with a 50 dollar gift card and bought about 8ish things and I had to pay more than 100! I was broke and couldn’t even pay for my lunch!

While it doesn’t equal Sephora in terms of makeup and beauty selection, it’s a great local option, as the closest full Sephora location is in Lancaster. There are still a ton of products I’d love to buy every time I walk in the door. The salon services are my favorite. I used to go to cheaper chain haircut places but was never satisfied with the cut I received, so I decided to give Ulta a try, and I’ve always been happy with the haircuts I’ve gotten. I’ve seen a few different stylists, who have always been talented, friendly, listened to what I want, and followed through with it. I’ve never gotten a haircut I didn’t like there, and it’s totally worth it to pay $ 50 for a good haircut rather than $ 20 for a disappointing one at one of those cheap chain places.
As for the staff working throughout the store, sometimes they’re a little difficult to locate, but I’ve always found them to be helpful once I managed to track someone down. I used to use powder foundation and wanted to switch to liquid, and had no idea where to start. One of the staff members helped me pick out a foundation I’m so happy with, I may never use another kind. I’ve never had any problems with customer service here.

Its always hit or miss with nail polish. Their selection most always leaves alot to be desired!!!

Customer service anyone? Scary place. They treat you as if you are intruding on their social hour without an invite and you are dressed inappropriately. (Tmi?) The selections are ok for the basics. They really need to do damage control as far as taking supposed returns and slapping them back on the shelf. Maybe mark a tester clearly with a label so that 5 of the same product is not opened and spilling and just gunky and nasty.
I have been to many Ulta stores throughout the country and this is one of the 2 that fails to offer me a salon service. (The other being in Tennessee) Not that I want one, eww. But it’s a part of their job and that old thing called customer service.
Not really planning to return to this particular store because the last time I was in, a angry «I really hate my job, hate my life» purple haired employee, double charged me for a product, after I asked her if it rang up twice. She looked at her monitor and said «no». There was no room for genuine human error, because it was the first item she scanned.
Once I got to my car and went over my receipt I realized I was took. So I had to go back inside of that overcrowded zoo and get some money back.
Btw, the items were all gifts and they do not offer gift wrap. Why not? There is a perfectly good counter behind you.
I wanted to start buying online through the website but have heard too many horror stories about their online shopping issues, thanks to youtube.
Online shopping is great with Sephora btw.

I like Ulta, but it just doesn’t compare to Sephora in terms of selection and quality of products. Ulta sells their own brand of makeup and while it’s cheap enough, it really isn’t any good. I bought eye shadow that was their brand and it only stayed on for about 20 minutes. Their mascara is cheaply made too and despite it being waterproof, still came off in about an hour.
The one really good thing about this place is their in-​house salon. I had my hair cut there once and it truly was one of the best haircuts I had. Their basic haircuts with no shampoos run about $ 40 which is well worth it as long as the person doing the cutting is good.
I’d go back to get my hair done again, but I doubt I’ll buy anything else there. I’ll stick to buying products elsewhere.

I like ulta but they don’t carry brands like Origins, Darphin. I had an eye makeover and while it was ok, the products I bought turned out not to be very good. Didn’t look the same once I got them home and used them. I wish they carried higher end products in addition to their other lines.

Love Ulta. I’m glad that I no longer have to order everything online. I was able to get my fave products without paying shipping or waiting for delivery. It was rather busy and I had to wait in line but having my Philosophy and Pureology was well worth it.