Tobacco Zone

I visit Tobacco/​Vapor Zone on a weekly basis, unfortunately. I have bought my Vape juice, 3 bottles per week there for the past year. To be honest, I wish there was a different e-​cig shop in Mechanicsville. Every time I visit the shop I just want to get in and out as quickly as possible. To put it bluntly, the staff sucks. They are inattentive, and have a couldn’t care less attitude when serving customers. I have had to stand at the counter and wait for someone to even notice I have enter the shop, before they mosey on over and ask what I want. I always get the impression that I am putting them out by asking for a product and I feel like I am ignored on purpose. I have no idea why. Maybe they are always stoned? Seems like it. Please, take off your sunglasses (you’re inside!!!) and your gun, yes GUN! And don’t blow huge clouds in my face while i’m telling you what I want! The girl that works there is the only one who knows what customer service is.
Recently the owner installed a vape lounge type area (many vape stores have these as a place CUSTOMERS can come together and talk and enjoy their e-​cigs) It is two couches placed in the back of the store to make an L shape in the corner, with a coffee table in the center and a flat screen TV. Apparently, this is just a glorified staff lounge, because every time I enter the store, all of the staff is converged there blowing clouds of vapor, watching TV and basically hanging out. It’s gross and a mess, with food all over the coffee table and junk everywhere… all from the employes!!! It reminds me of some bros college dorm room but smack dab in the middle of a business. Very inhospitable and off-​putting. I would never try and actually sit down there. Vape lounges should be for customers NOT employes!!! I have also seen the owner take a part in this hanging out in the lounge area and not giving a crap about the customers type behavior. It would be nice to get some customer service and have a pleasant experience while visiting your shop and not end up feeling like I crashed a party trying to buy juice.
Also, I have to say, I bought an Evod tank and battery system from this store. It was a knock off. Broke in 3 weeks. They sell cloned and rip off, cheap merchandise and pass it as authentic. Buyer beware!
The only thing this store has going for it is that it is close to where I live. If you have the time go to Voltage Vaping or Avail or anywhere else… go there. Hopefully a better vape store will open in Mechanicsville soon! I’m over it… I hate giving my $$$ to this store. From now on I will go elsewhere as much as possible.