Jaie 3

Disingenuous, shady nonsense.
I had 3 – 4 good experiences at Jaie 3 with my stylist, Kate. She was great, and the salon itself was nice enough. Sure, there were people training at the chair right next to me during normal business hours… but I gave it a pass.
AND THEN…
Four months had gone by since I’d been in, so I called to make an appointment with Kate. There was some hesitation on the line, so I asked if Kate was still there and was assured that she was. I come in for my appointment and am greeted by someone named Kate, but she’s 10 years younger (and less experienced) than my stylist.
Ahem. KATE’S ARE NOT INTERCHANGEABLE. They absolutely knew this wasn’t my stylist, but they booked her anyway. I had taken time off work to be there and was already sitting in the salon when I found out. That’s completely unacceptable. Who does that!!! And how uncomfortable for poor «other Kate» to have to explain this to all the customers they duped. She told me she’d had to explain this situation to many customers, so I wasn’t the only one they pulled this on.
To be fair, «other Kate» was super pleasant and did a good job. But she was far younger and much more inexperienced than my stylist. There wasn’t really a difference in cost to account for the difference in experience, either. She let out a horrified gasp when she accidentally cut off a long piece of my hair because she used her regular shears instead of her thinning shears by mistake. Gotta learn to keep those emotions at bay. If she’d said nothing, I wouldnt have had to ALSO be horrified. It turned out ok, in the end though.
I really can’t get over how inconsiderate it was to book my appt that way. I also find it extremely annoying that I can go to Copley Square AVEDA salons and get a cut and color from a stylist with 15 years experience for the same price this subpar suburban locale charged me that day. My recommendation would be to provide customers with honest, accurate stylist availability information and adjust the pricing structure to account for different experience levels.

Had a manicure and it lasted all of 48 hours. It was the gel/​shellac polish too so it should have lasted a couple of weeks. Can’t believe I spent all of that money for such poor results! I’ll never have a mani/​pedi there again!

This salon looked great online but the results were awful… I have no tried two places from Medfield and will never go back to this town again for hair! I decided to make an appointment since I was in town visiting a friend and it was the worst haircut in my 31 years! Don’t waste your money on this salon.

1÷21÷15 — Owner called today and was very pleasant — even offering for me to come back and try another stylist at their expense. I appreciate the offer but declined as I want to stick with my current stylist at another salon. Adding one star to my review for their follow-​up, and to clarify my original review: the salon itself seems very nice and I am sure they have many great stylists… that was just not my experience unfortunately.
Previously written 12÷15÷14:
Two stars for the nice look and feel of the salon and pleasant staff.
But…
Quite possibly the worst haircut of my life.
I was overdue for a cut and in a hurry, so thought I would stop by this place near me as a walk-​in. Regret, regret, regret. This uneven hack-​job looks like my 5 year old cut it and when I said it looked uneven the stylist seemed confused and assured me it was not. Looks like I’ll now be spending additional time and money this week at another salon trying to fix this mess. Ugh, lesson learned.

I have been seeing Melissa for over 5 years and was so happy when she started working at Jaie3. I have curly hair and grays. She always cuts my hair perfectly and always makes my messy curls look flattering. And she always colors my hair beautiful colors. I will never go anywhere else or see another stylist.

I recently received a gift certificate from my boss to come here. I was a little skeptical at first because I had been going to the same place for so long and I’m not one for change, but my overall experience at Jaie 3 was amazing!!! I received a facial from Jamie she was so nice and spot on with everything. She addressed my skin concerns and helped me find the perfect skin regimen. My skin has never looked so great! As for the rest of the staff every one was so kind and polite. I was greeted when I walked in and when I checked out. I can honestly say that I walked in a stranger and left as a friend.

Gabrielle is super sweet. I had a cut and a color which came out a rich chocolate brown. I also had a wax and my brows look great! It was the first time in 4 months since I had my baby that I could get to the salon. I can’t wait to schedule more appointments in the future and get some spa treatments «mommy time». The staff is friendly and attentive as soon as you walk in the door which makes you feel welcome.

My wife has been going to Jaie 3 for many years, so when my mother visited recently she recommend that I send her for a facial and massage. She loved the whole experience.