Food was great, came out hot. Carlos was our waiter and he was killing it, with a smile on his face the whole time. He was taking care of the whole room, but still went out of the way to make us feel welcome. Awesome customer service!
Trish N.
Évaluation du lieu : 5 Medford, OR
Hamburgers are Great ! The service was really good and the food came out hot and fast. Will definitely go back
Marla Sue T.
Évaluation du lieu : 1 Medford, OR
A shitty denny’s with mediocre food and indifferent service. Yuk
Olivia H.
Évaluation du lieu : 1 Portland, OR
My husband and I arrived around 9 ish on Saturday and were seated immediately which made us very happy and we had out order taken minutes after that. So we had a good start. However our food did not arrive for nearly 45 mins. No one gave us any customer service of any kind. A simple«sorry it’s taking so long» would have went very far. It wasn’t very busy as there was no waits and empty tables. When the food did arrive it was very dull to say the least and the waitress never came back to check on us and make sure everything was ok. We will definitely try Elmer’s next time
Cass E.
Évaluation du lieu : 1 Medford, OR
Upon arrival for breakfast, 7:00 am, we were greeted and sat by brandyn(who was more than professional and courteous). I ordered a smoothie and my parents coffee. He came back very apologetic that they were unable to make smoothies as all the blenders were broken. Ordered hot chocolate instead, but was confused as to how all their blenders could be broken at the same time. While waiting for our waitress, to order, there was an associate behind us complaining to a customer that they just worked an 18 hr shift and they only had two servers. She went on saying she got off at 1:00 am and had to come back at 9:00 am the other day. Complaining about your job is not very professional. Anyway, we all ordered breakfast and I specifically asked for gluten free products(which is advertised in menu). When we got our food, my dads gravy was cold and my moms pancakes were lukewarm. No syrup was delivered so my mom asked for some. After waiting too long watching this waitress refill coffee, clean counters, check people out, give out hot sauce, and socialize my dad went up to counter to ask why we still hadn’t gotten syrup. She apologized to him and brought to table. No apology to my mother was given. By then get eggs and pancakes were cold and unappealing. We asked for manager who took meal off our tab. Last week when my parents came there, waitresses were arguing over who had seniority over each other and which section belonged to whom, again very unprofessional. My food, however, was delicious. Until, I got home was was sick all day! The items I ordered were NOT gluten free! Will never return!
Aleia F.
Évaluation du lieu : 5 Ashland, OR
I adore this Denny’s! Good, cheap food, friendly service, and fun, diner atmosphere. This is one of my boyfriend and I’s favorite places to go. Haven’t been let down let! Keep up the good work, Denny’s, and we’ll see you soon :)
Ron G.
Évaluation du lieu : 4 Medford, OR
My wife pushed for this place for dinner. I was hesitant. I like it for breakfast, but dinner? We arrived and were seated quickly. Our drink order was taken and our drinks were quickly delivered. I ordered a bacon avocado burger, my daughter a turkey dinner, and my wife had the pot roast dinner. We were all pleasantly surprised. The food was actually quite good. The only thing to keep me from jumping ship from Red Robin is the lack of endless fries. Between the fast, friendly, efficient service, and the good food, I have become a fan of Denny’s for dinner!
CD N.
Évaluation du lieu : 1 Central Point, OR
Came in during lunch and the restaurant was about 50% full. I was alone so the greeter directed me to the counter. I sat for over 5 min with multiple employees coming by without even serving me a glass of water. I asked one person if I could get something to drink and she said my server was busy and would get to me soon. I waited almost 10min with no service and just had to get up and leave. I have had similar waits for service here but it was full so I understood. I should have updated my review then, but this seems to be getting worst.
Larry C.
Évaluation du lieu : 1 Central Point, OR
Got sick eating at Denny’s. I told myself don’t go Denny’s sucks. But no I didn’t listen to myself and went anyway. Ate a late breakfast around 4pm ate nothing else rest of the day. Stuck on the crapper all night at home. They should have moved into a spot right next to tin tin buffet, then you can get food poisoning 24 hrs a day ;)
Ryan M.
Évaluation du lieu : 5 Meridian, ID
My wife and I had many great breakfasts here. Love it the last time we where there and had a great waitress that took really good care of us.
Michael G.
Évaluation du lieu : 2 Banks, OR
Please hold back your fears as you step into the darkness… Do not fear the cave of food… there are no windows in what I believe used to be a bar or nightclub. Give the owners credit for getting some business in there to help fill rooms at the hotel. the hotel is pretty bad, but that is a different review… The place was pretty full, which explained the long wait for food. They may have under estimated how busy it would be. Perhaps the staffing or actual kitchen is too small for a packed house. We ordered 3 slams in our group and with the exception of the runny eggs all was tasty. But, it took waiving at the wait staff to get the coffees filled twice… I would do this again in a pinch, but their are other options.
Jennifer C.
Évaluation du lieu : 1 Shady Cove, OR
So I went in to denny’s at 2am in the morning there was not a soul in the restaurant I waited over 5 mins for someone to greet me but nobody came so I stood yelling hello with no reply finally I had to walk to the end of the building in the back to wave down the 2 crew workers standing around talking… the waiter didn’t even applgize so I sat down and ordered a build your own slam when I received my toast it was not toast just limp bread with butter on it. I asked the waiter to have fix they put it in microwave -.- so by then I was ready to leave when I got ticket. .waited around again for an employee and again had to flag him down… awful service wish I could rate 0
Rachel M.
Évaluation du lieu : 4 Medford, OR
Most of the reviews before mine are bad, and sure, this place isn’t perfect, but it IS only 2 months old. When we first walked in, it was slightly confusing… No one asked us how many were in our party, both people at the front were working registers, there technically was no hostess… Struck me as odd. But once we were seated, things improved. Our waiter was courteous and attentive. Our food came out pretty quickly and it was very good. Yes, it’s a smaller Denny’s, with no windows, but it’s attached to a hotel that was already there, and they’ve worked well with the space they had available. We didn’t really have any complaints, other than the seeming-disorder inside the front door.
Sher G.
Évaluation du lieu : 5 Medford, OR
Well looks like they worked out the kinks finally people! ;) We first went here a few days after they opened and wow worst experience in any restaurant ever! The waitress barely spoke english and brought back the wrong food and not nearly enough of it. We were missing items and the food was cold by the time she figured out our order for the 3rd time. The manager apologized and took care of it. She rolled her eyes at the waitress and you could clearly tell she screwed up every single customer’s order. The manager was so pissed at her! We didnt tip. We decided to wait a few weeks to try again once they fire the crappy staff and get everyone trained right. And well we were actually quite pleased this time around! When we walked in we overheard they are training 2 new cooks. The waitresses were new and understood us, were very attentive and nice! Our food was hot, came fast, was what we ordered, large portions and delicious! Only complaint is the tiny water glasses and the bathroom location is not even in Denny’s it is inside Ramada Inn. Strange and crowded. Restaurant is still very clean and beautiful compared to any other Dennys. The parking lot needs to be bigger. They need a new location and yes windows would be nice and seems smaller inside than other Denny’s. I guess that is expected though since it is attached to Ramada Inn? Nice improvement Dennys! Thank You! ;) Lol
Melanie M.
Évaluation du lieu : 1 Talent, OR
Talk about the worst restaurant in the valley. My family(partner and daughter) and I sat for over an hour waiting for easy orders. I personally ordered Build Your Own Grand Slam Seasonal Fruit, Hearty Wheat Pancakes(2), Eggs(2), and Bacon Strips(2) My family also ordered simular breakfasts. It was not even busy. There were people walking around with coffee at their own personal tables. I tried waving someone down to refill my coffee. In that hour of waiting, I had 2 cups of coffee. I was very upset over the whole ordeal. As I sat waiting, I saw and heard the way they treat their workers, especially the one who was pregnant. I easily overheard their conversation very loudly from the manager as she yelled at the pregnant gal, about how this worker was not on the schedule again for 3 weeks in a row. This is not how you treat your workers. I will not be returning again. I used to love Dennys, but this just ruined my whole experience.
Luis S.
Évaluation du lieu : 1 Medford, OR
Went last night. Wasn’t overwhelmingly busy but they only had 2 waiters. Ours had a bad attitude about having to work so late. Got a table quick witu no wait but then We had a 2 hour wait for food, still didn’t get it. Ordered a coffee with creamer, got the coffee, asked her for creamer and 30 minutes later still no creamer. So we decided to leave and go elsewhere with better service. I don’t normally just get out and walk out of a restaurant but this was just so frustrating and dissapointing.
Benjamin K.
Évaluation du lieu : 1 Medford, OR
What a Joke! Totally un-coordinated, with folks working the register and seating, but nobody waiting tables. We waited for a long, long time, and even saw another couple seated after us get served. We never even ordered drinks or saw a server(there were 5 of us, so we were hard to miss). We left and nobody seemed to notice or care. They are totally overwhelmed and poorly managed/staffed. Not quite ready for prime time people! Good luck to you Denny’s! You are destined, like the rest of your chain, to fail. Utterly.
Jake H.
Évaluation du lieu : 1 Ashland, OR
The manager sat us and we had Norma as our waitress, she was nice for the one time we saw her it took us a half hour for our order to be taken and then another 45 min for our food to come. Coffee was cold and they had about ten waiters but service was slower than anything I’ve ever experienced in my entire life. The waiter Nathan was completely rude and ignored me three times when I called to him and I know he heard me and look away straight after. Heard him giving attitude to the next table over too. Obviously graveyard shift at dennys is too difficult for such a smart waiter as Nathan.
Maria M.
Évaluation du lieu : 2 Medford, OR
I understand that it is a new place, but still took us 40 min to get seated and then once we got seated it took the waiter 20 minutes before she even came and checked on us to ask what we would like to drink, and then once she did not she didn’t return to ask if we would like more coffee, took about 30 minutes to get our food :/… I was not at all impressed with waitress slow and not verry customer service oriented, the manager on duty was more friendly and helpful was she seen we wherent getting that service that was due she stepped up and took care of us … That is y I have a 2 star for her customer service
Lexie V.
Évaluation du lieu : 2 Ashland, OR
We tried to eat here at 2pm on Saturday. The place was packed and they had only two waitresses working and other four people working the cash register and seating folks. Hmm. After sitting for ten minutes without a single person coming by to even give us water, we got up and left. Question: why isn’t the manager out on the floor taking orders and helping out instead of hanging out at the register the whole time? I don’t get it. The interior here is nice. Definitely cleaner and more attractive than any other Denny’s I’ve been to but they clearly need to iron out a few kinks and hire more staff.