FedEx Office Print & Ship Center

$.49 for a black and white copy. Mikes Copy center is far cheaper and they aren’t a corporation that sends that money elsewhere.

I use this location both to ship and to pickup packages. Most of the time its pretty good service. I did have one employee, one time, that was not nice and acted bothered to help me, but I noticed the last few times I was in they were nowhere to be seen and the others are nice. I think they took care of the problem. On the other hand its not unusual to overhear customers giving them grief over things the location has no control over. I will keep having my packages sent here and also keep using them to ship items out too.

Yikes. I needed to print some last minute copies of a powerpoint presentation for an important meeting that I had traveled to Medford from Portland for. A fairly simple task, one would think, but the lady acted like I had asked for 14 unicorns rather than back to back color printing of a power point presentation. After explaining to her how to make the slide fit the page for printing (basic computer knowledge) she told me it would be awhile before my order could be completed. Sorry, what? For 15 copies? I went to run some errands and came back, it took 25 minutes and two people to find my order and get out of there. Like a trusting fool, I saw that the first copy was collated and stapled correctly and didn’t check the rest. Unfortunately for me, I got to my meeting to hand them out only to find they were stapled backwards and in some cases upside down. No kidding. Shame on me for not double checking each one! $ 142.00 for 15 color copies of an 11 page document and they were stapled backwards. The manager called me today and offered to refund my money TODAY and send an confirmation e-​mail, neither of which I received. I will be calling tomorrow for sure to find out where that is. I sincerely hope they will make it right.

I walked in with a package ready to go and I was the only customer. The guy at the counter immediately scolded me saying I can’t ship a box covered in paper. I asked him to explain and he started explaining that my box was covered with paper, gesturing to make sure I understood. So I had to explain that I understood the box was covered with paper but that I had taped it thoroughly so it wouldn’t get caught in any machinery. He still insisted we would have to remove the paper several times adamantly. Then he looked closer and said it would be fine after all.
Then I handed him a copy of an email with all the information he needed in bold on the page. With that to refer to, he misspelled three words and got the wrong zip code! And he asked three times how I would be paying after I told him each time that I had a Fed ex account number to charge it to.
I left with little confidence and no plan to return.

Can’t ship, can’t print, can’t listen, just can’t. My big error was going back, only to be frustrated all over again, oh yes, can’t do it on time either.

This is a horrible fed ex. The staff is rude and not helpful. They are not knowledgeable about shipping but are more than happy to pretend that they are. I wouldn’t ship here or use any of their services if it was the only place in town.

I own a metal fabrication business and ship lots of packages everyday and used to prefer this place out of convenience. This being said, they have never respected me or the business I bring them. They talk down to their customers and belittle my packaging abilities, when they have accepted packages in the same condition for years.
My last experience there was atrocious! They very rudely refused my business and said that my package and abilities were sub-​par when their Fed Ex driver who happened to be in the store told them that the packages were fine for shipping.
I strongly recommended avoid this location if you have desire to receive even average let alone «good» customer service. The are slow, rude, disrespectful and poorly trained.

I would rather get my teeth pulled than ever come to this store again. After getting frustrated with my package «visually» they not only ignored me but my mom and sister who accompanied me. I would never suggest this store to anyone. They are rude and mean spirited. NEVER GO HERE !

I wish I could give zero stars. This is the worst customer service of any shipping place. We run a business and ship packages every day. I will never use this place again. If you need Fed Ex in Medford drive over to the airport. It is literally 1.5 MI away and they act like they appreciate your business!

The staff has always been super helpful and friendly. The self serve copiers definitely need maintenance though…

Wish I could put NO STARS! First off me standing in line seeing all the customers being helped the staff were extremely rude! And poorly well mannered having the customer apologize instead of them apologizing for not speaking clearly. I am just here to fax 21 pages. I gave them a fax number I can’t understand the guy had him repeat himself twice still could not understand him. And he tried it once and said it’s not working I called three people in charge of that business all confirmed it was correct fax number I had to ask the guy to send it again he gave an adittude and sent it and WOW it worked! He just turned and put his hands up and said «idk «and walked off! He should have tried it twice in case it was his fault on not seeing the numbers clearly not just say sorry not working. Worst place ever! Never coming again!!! And I can see others are not happy, people are waiting outside. So sad!!!

Came here only to find a condescending, rude worker who did not seem happy to assist me. I also found a joint in with the thank you cards. I tried to make prints for a poster and later saw that Kinko’s had cut off the bottom of the poster.
I would not recommend coming here.

I use this office to pick up supplies or do some photocopying when I am in the area. It is just fine, though it is mostly self service, so other than ringing up a purchase, there is not much interaction with the staff. Parking is easy and it is not usually very busy.

Tried to call and get some information over the phone. Fed-​ex employee was terribly rude, (Chris, I think???) My request was unconventional, and I have no problem with a chain store refusing to be helpful outside of their designated duties. I do not, however expect to be interrupted, condescended to or hung up on. Won’t do business here again

Sometimes, I just need something done that my home printer can’t do. I’m glad places like this still exist. I wish they were less expensive, but that would be my only complaint.