Hertz Rent A Car

I had a good experience here. I was having my car fixed at Alewife Automotive and they have a pretty sweet partnership with Hertz for a low daily rate. I got upgraded to a full size dodge avenger for free just by request which was pretty sweet :) Paula was handling customers patiently and I like that they keep their doors open to customers up until closing time and then work with whoever is there until the line is terminated.
The previous reviewer from 2009 harps because of return times being outside hours of operation. I can see how that would be a problem (no idea if this is continuing), but in my case I was able to return it on Sunday to the repair shop directly and Hertz came the next day and picked it up from there without a problem. Also I went with the insurance but I don’t think it’s a rip-​off. I opted in even before they offered just because I like the peace of mind.
It’s a shame that more people don’t leave reviews, even those with moderate experiences.