HomeTown Buffet

Cashiers don’t seemed to be trained in basic math. We were being charged an extra meal at the cashier and she just couldn’t grasp the fact that the one drink we ordered would make up the $ 7 difference between the price of one meal at regular price and the one free meal. She just kept telling us that the price is right because that’s what the register says.
It took having her get the manage to pick up the calculator in front of her to show her that the price was wrong. The entire incident took about 5 minutes for an easy to see error on their end and neither the manager or cashier bothered to apologize for their error.
I’ve eaten here since they’ve opened over 2 decades ago and the food has never been great. The ice cream bar is about the best thing here. Why do I keep coming if the food’s not good? I assure you it’s not out of my own free will and it’s always been because I’ve been with other people that really want to go.
I almost gave it 2 stars since the ice cream is good but the experience with the cashier completely negated that.

I’ve been coming here basically my whole life. And slowly this chain has gone down the drain, including this location. We literally walked up to the register right at 3:30 and they charged us dinner prices… At $ 12.99 mind you. Drinks might now be included but that doesn’t make up for the horrendous customer service. Come on… That’s the first problem, the fact every employee basically was really cold and unfriendly. The girl behind the counter got the most annoyed look on her face when she was asked to bring more hot fudge. Second, if it was the start of dinner time, you think they’d have hot dinner items out and not luke warm. The selection of foods was poor. They had lots of categories of food yet nothing really out there to eat. It’s sad to say this location should just give up. This was the most disappointing visit yet. Probably will not return.

Yummy!!! This is a great place to eat, it’s clean, and the food is really good and there customer service in on point with Foo. I think Foo might be the manager, not sure but he is supper friendly and there prices are good as well.

After 15+ years of excellent dining here, Saturday morning breakfast on 10/31’15 was awful. Semi-​raw and paper thin bacon, flavorless scrambled eggs, bland gravy, hash-​whites instead of hash browns, flavorless sausage links along with nearly all other choices, Never again will we have breakfast there. I hope the regular buffet is still good,

Best part was the kids getting different meals and all happy eating what they chose. That and all the prime people watching. Amazing how many large families devour plate after plate of all this caloric, sub par «food». I tried a few things but nothing was amazing… How could it be when you have 40+ dishes to continually be cranking out?
Only reason it’s not a one star is the staff clearing the tables. And the manager kok aun foo is a pretty decent character too.

Got there around 8 pm so was worried about the short time to eat. Friendly servers and food was still coming out. Salad bar is very good and everything else was ok. High price unfortunately since they include the price of a drink with your meal.

Bleh, fairly large selection of food but I didn’t really like any of it. Always seems busy but I’m not sure why, went here once and I don’t think we’ll be going back… There’s plenty of places in Medford and in the valley that are cheaper and better. Take the family somewhere else folks.

Food was REALLY good. Better than normal it seemed like today. Bread pudding was AMAZING! That being said, dishes were bussed slowly, and there was no TP in the bathroom. The food was easily 4 stars, but the overall experience I can only give 3.

Today was a better day then my 1 Star review last time. The dinning room was quiet and had little traffic.
The was good for buffet and the food team was on point. Many food selections all fresh and hot. Service at our table was good, but we did not see any managers out greeting.
Thank you for the military discount and for honoring veterans.

Got sick there last Dec. Been a couple times since and was disappointed by the quality of the food served, always wondering what would make me sick this time. We’ve gone here for years and loved it. So sad that we probably won’t be going there anymore.

Mr. Foo (the general manager) has really made this place shine recently. We always stop here on our way to Coos Bay or Portland from the Reno area. The Fred Meyer parking lot is ideal for larger vehicles, and while the exit to get here is goofy, the food is excellent.

I used to love eating here with my wife but no longer. I’d rather eat at a high school cafeteria. Sad because a few years ago it was one of my favorite places in Medford to dine but «all you can eat» doesn’t mean much if you don’t like what they are serving.
And then the drinks are extra when they should be included with the meal. The long time manager was not there yesterday. Congratulating him on how he ran the place meant more to me than eating there and I didn’t even get that satisfaction. No more for me.

Gross food it’s like paying to much to eat school
Food best thing was the soda. I did not enjoy the food at all I felt
It was horrible

EASTER SUNDAY. The servers here work really hard to make this a great store. I like Hometown, and eat at many of them, so this one is special.
I’ll be back!

Friday night dinner… Food not so great. .poor quality and poor selection. Manager who greeted us? Worst customer service EVER! No eye contact, barely acknowledged us, just told us how much we owed and took our money. The only reason I give this visit 2 stars is because our waitress was spectacular! Probably will not make a return visit.

First thought: gross
Second thought: unkept, unprofessional buffet display
Third thought: poor food selection
Sodium and cholesterol heavy dishes
Fourth thought: understaffed
Fifth thought: edible
Pros: good coffee, decent cheesecake
Overall: only go back if starving.

«Dinner» starts at 3:30pm everyday and costs $ 11.95 per person over 12 years old (drinks cost extra).
–They do NOT have a grill like they have at OTHER HTB’s.
–Lots of fillers such as rice, potatoes (4 kinds actually) and of course mac n’ cheese.
–Lots of fried foods.
–Slim pickin’s on fresh veggies
–The salad bar is sub-​par (don’t even bother)
I find it odd that they think they can charge Bay Area prices without the selection *sadness*
For the same price, our family went to the Road House Restaurant down the street…

I’ve been a fan of the Medford, Oregon HTB for many years, it’s very clean and well kept, the staff and management are great. Coupon holders get an unbeatable deal. But the food is going downhill fast because of bad choices at corporate, and I’m afraid this is the only way they’ll listen.
While the soups, salads and desserts hold steady, the pre-​made stew/​steak offerings are a joke, the teriyaki chicken and nacho cheese sauce are utter poison, and a lot of the familiar choices are getting boooooring. The «pizza» is melted cheese on raw dough! Most of the vegetable offerings are a mess even to look at (ask any vegetarian), and the rest is either straight-​up carb or fried. This new CEO is uncreative, out-​of-​touch, and hurting the company badly. It’s all about the food, dude. Would you eat here, Mr. Wedo? I think not. Make healthy staples delicious. Not fatty, inedible crap. Panda Express can do it – you can, too.
Your bad habits are getting worse. Nobody needs your sausage. Nobody needs your steamed cabbage. Maybe the kids want your fried food, but they’re not paying for it. Keep your baked chicken, bring your steak back, add turkey and other simple chicken offerings while begging some French chefs for tips on how to prepare vegetables well done (not raw) with simple ingredients (hint: garlic). Some of your veggies have pig products in them. That is just dumb. There’s bacon in the salad bar, if someone needs pork in their veggies that badly. Good luck ever getting those unadulterated, glorious-​looking, steamed green beans in your Facebook photo!
And would it be too much to ask that you figure out how to make real BBQ teriyaki chicken, like every American male does in his own backyard, before I get nauseous again at that vomitous pineapple-​and-​slime dish you call «teriyaki chicken»??? It’s upsetting. I still eat there a lot. I put your potato broccoli into my chowder. I put your potato cheese on my nachos. Your mashed potatoes are still good, your baked chicken is good. There are edible ingredients here for a good meal. I don’t know what’s wrong with the fried chicken… it’s weird (not in a good way), but still edible. But I’m not grabbing those single-​serve dishes. Especially when you load them up with things I will never, ever want. And 3 tiny slices of steak? Why bother even serving it? If people are wasting that much, just make your servings smaller. Don’t pile crap on top of it.
I’ll be watching with great anticipation to see if HTB corporate decides to WAKE UP, or leads the franchise into a downward spiral.

Well Hometown Buffet in Medford, OR just saved us the trouble of driving 100 miles to eat there! They have not only ruined the menu, but what’s left on it isn’t worth the price of a gallon of gas, let alone $ 11.99. Thank goodness we had a buy one get one free coupon, but it wasn’t even worth that. They no longer have steak or bbq wings. The manager said try the steak tips! I don’t know what they did with the rest of the steak, but the tips were the tips of the fat and grissel. The fish and meatloaf were apparently made from the same cardboard box. The potatoes under the pulled pork, which by the way was mostly fat, we’re reminiscent of the old wooden nickels. They got rid of the bbq wings and just called them legs.
The baked potatoes were left over from yesterday, at least. The salads they have left don’t seem to have suffered as much, although I didn’t see the seafood salad. I’ve never seen the Place so empty. I am not sure which was runnier, the mashed potatoes or the cream gravy
Desserts don’t look like they fared much better hopefully they didn’ screw up the ice cream too.
The one bright light out of this whole sorry episode was our server, Ashley! Thank you Ashley, I’m just sorry we won’t be seeing you again.

The prices are perfect. Very family friendly. The seating was good. The restaurant was clean. The menu choices were abundant. The food choices perfect. The steak wad perfectly cooked. The ham perfectly cooked. Their clam chowder is to die for. The salad bar was large and the vegetables fresh. I highly recommend this restaurant.