Joseph’s Cleaners

Great cleaners! The prices are more than reasonable and my items have always been ready on time as promised. Pleasant staff as well. Would get the full 5 stars if they were open just a bit later.

Josephs is an incredible family owned dry cleaner! The do their dry cleaning and laundry on-​site, which is a huge plus in my book. Clothing is always laundered and cleaned appropriately and professionally. I’ve never had a problem with any of their work, and the quality of the pressing is superior to that of most other dry cleaners. They absolutely do their best to accommodate fast-​turnaround when needed.
They use a modern bar-​code and e-​mail system to track shirts. This is a huge plus fr me: (I get an e-​mail when the clothes are ready).
The prices are as low as you will find.
The tailoring is excellent! In fact, I learned about their tailoring from my previous dry-​cleaner, who sent work to Joseph’s seamstress. When I can in to have a suit slightly modified, Joseph gave me the most professional fitting I’ve ever had. For trousers, no less! (I’ve had trousers altered at J Press, Brooks Brothers, Saks, anf other places. Joseph took more time to explain options about trouser length and cut than any tailor or sales associate at these places ever had).
Josephs is, unfortunately, not too convenient from my house in Camberville. I have make a special trip and drive (while I walk almost every place else). I learned of them when my previous dry cleaner retired, and recommended Joseph’s as the best in the area. As near as I can tell, they were right! So, I’ll trek to Medford (even though I’m not super-​happy to have to make the trip) because the cleaning and service is that much better than the other cleaners in the Cambridge/​Somerville area.
My only complaint is that I wish they were open later. They close at 6:00 on weekdays, which makes the trip there tough for me. To their credit — I once drove over at 8:30 with an emergency tailoring job, and they were open (working late) and were able to accommodate me. Wow! That’s more like ten-​star service than five-​star service.
Overall, if the hours and location work for you, you should go to this dry cleaner. And, even if the location and hours aren’t perfect, you should give them a try. (You might find, as I did, that they are worth it).

A great local business! Joseph and his wife are so nice. I come here, over another cleaner, that is closer to my apt, because they are friendly, do great work and at a reasonable price. I took 2 pairs of BADLY beaten Uggs in to get cleaned and for $ 36 a pair, it looks like I have 2 brand new pairs-​they look amazing! They were beat up REALLY badly too! I’ve gotten alterations done here as well, and the work is always great, and prices are good.

I have been a customer here since 2010 and they are timely (almost always a day early), affordable and very friendly. My only gripe is street parking only — but I’m from the Midwest and we are spoiled.

I went to Joseph’s because it was close to my house and their hours of operations were accomodating (Opens at 7:00AM). I dropped ONE blazer off on a Thursday night after being told over the phone that it would be ready on Friday afternoon which was perfect for me. After reviewing my receipt later that night, I realized they had scheduled my pickup for Saturday night, well after the occasion that neccesitated the coat!
The next morning (Friday) I called to verify that their verbal agreement was accurate and that the receipt was a mistake. The man whom I spoke with assured me that the receipt was incorrect and that he had actually already cleaned my blazer and that I could pick it up whenever I wanted. Very satisfied, I went to pick up the blazer and when I got there he told me that I «misunderstood» him and that it wouldn’t be ready until Friday night. Basically neglecting rule number one of the service industry’s «customer is always right» policy.
Call me jaded but considering it was my first time using their service (Which they knew because I had to give them all my information to be stored in the system for future visits) they didn’t do much to convince me to return. Although they were very capable of convincing me to take my future business elsewhere.

Joseph’s Cleaners is the best dry cleaners I have ever used. They are friendly and accommodating. My shirts and suits always come back perfect. The prices are the best I have seen in the area.
They are fast. Never taking longer then a couple of days and faster if requested. They use modern systems and are able to email your receipt and notify you by email when your items are ready for pickup. Not married to the ticket as they can look you up on their computer. Barcodes are used on the clothes so drop-​off is quick and easy. I have also had minor repair work done there and the work has been terrific. 24-​hour drop-​off is very convenient.
Once I dropped off shirts after 9am on Saturday. I explained to them I had a meeting on Monday morning I needed one of the shirts for. I was told they were super busy but could have them done by 8am on Monday morning. That will work I thought. I received an email 3 hours and 7 minutes later my shirts were ready to pick up. Wow that is fast! Made my Monday morning go much smoother and the meeting was a success.
Definitely glad I found this place. Check them out.