Staff was really rude and unhelpful. Prices are OKAY. I’m going to Target next time. No point spending money with employees who hate their jobs or the customers or both. Office Depot could benefit from some motivational training and customer care tips. The girl with the obnoxious blank stare doesn’t really want to be working there, so why keep her?
Olin S.
Évaluation du lieu : 3 Northern, CA
I go to office depot’s at least 2−3x’s a month. While the service was a little on the slow side, the sales associates were very friendly and helpful in the copying section. Pleanty of parking and it isn’t to far off of I5.
Roy S.
Évaluation du lieu : 1 Medford, OR
Once — a few years ago — there was seldom a salesclerk to be found in the large stores if one wanted help. Americans complained and big business got the message. Now there are clerks everywhere; the customer gets no respite from them. I walked into several businesses in Crater Lake Center today. Office Depot was the worst — about six store employes accosted me. One asked«Are you finding everything you need?» as I browsed the discount table. Now, if i was looking for a specific item, I’d go to where they sold it. The discount table has only random surplus things that might be interesting(or not, as it turned out, today.). Others shouted greetings or questions at me from 15 – 20 feet to my rear, as I was receding away from them. I’m sure they don’t really want to have a beer with me, right then. They are browbeaten by their corporate brass into harrassing their customers. From one extreme to the other — one wonders it they’ll ever find a happy middle. It would help if they’d rely on cues from the customer — If I look directly at them I might have a question, If I’m hunched over with a scowl on my face, I may be concentrating on something, or not feeling like talking. I guess the powers-that-be don’t encourage their employees to use whatever social skills they have, but insist that they just barge right in. Just go away — if I want you I’ll let you know… Now, on the positive side, the store is closer to my house than its major competitor. It has a good variety of office equipment at not too exhorbitant prices. I’ll give the competitor a try, though, and see if they are any better or if this hail-fellow-well-met crap has spread universally.