Southern Oregon Orthopedics

Very clean facility. organized, timely with a friendly staff It was very professional and cheaper than immediate care!

saw a doc in November was told to get mri and have injections. So I did the mri and called to say «how do i schedule the injections… was told someone would call to schedule it… 3 months later still no call and no follow up to check on me by the office. So now Im 1600.00 into it still in pain and no resolution. There is better care out there

I’ve had 3 knee surgeries on the same knee, in 3 different eras, with different levels of technologies but hadn’t been seen in 12 years. Dr. Chamberlain made complete diagnosis within 20 minutes, recognized my level of pain but also my desired lifestyle, required flexibility and offered against partial or full knee replacement. Very admirable, right-​on and exacted what I needed.

I am 43 and have genetic knee issues that I need both my knees replaced. I am in constant pain and I have no quality of life. I am living on pain meds and I hate it. I went to see DR CHAMBERLIN as I heard he was good. I was SHOCKED by the things he said to me. I had seen him a couple years ago to get xrays and he had determined I do need knee replacements but I was too young. So when I went to see him a couple months ago he still kept telling me I was too young… I told him I don’t care if I have to come back in 20 years for another knee surgery that I don’t have any quality of life right now, and he said, «That’s if the surgery takes and you aren’t left with no legs» wth??? I was so shocked I didn’t know what to say! He then noticed I didn’t have insurance at this time, and I told him I have enough money to pay for it without insurance. and he kept telling me its too expensive its too expensive. (He doesn’t know how much money I have). and so I asked how expensive, new car expensive or new house expensive, and he said «oh definitely new house expensive, at least» … then he looked at me with a disgusted look and said, «Did your parents ever tell you you’re a problem child» My mouth dropped!!! What I didn’t tell him, and should have, is both my parents are dead and have been since I was young!!! He then said he didn’t want to do anything because when I apply for insurance they will see that on the records. Is there a national database for people who pay cash that shows every doctor they have been to??? That’s what I left there really thinking, and have since learned that is not true!
I left there completely discouraged and outraged! I strongly advise against seeing this Doctor!!!

Dr. Heidi Bloom does a great job at explaining alternatives to surgery.
The staff is helpful, and efficient.

I have early onset of osteoarthritis in my hip that will eventually necessitate a hip replacement. Since I am only 44 — I’m not ready to have it done yet. I went to see Dr. Metwally to see what I can do in the meantime. He insisted I have a cortisone injection and assured me it would not hurt me and at worst — would do nothing. It has been 4 weeks since I had the injection and for some reason — I am in constant pain since I had the injection. I tried to convey this to Dr. Metwally and was told I would receive a call back. Instead of helping me find out why I am in more pain than before I came in… I have been «discharged» as a patient for complaining about the treatment I have received from this office. This means that he has blackballed me from the clinic (apparently he has that power) so I am unable to schedule surgery with the doctor I want to perform my surgery when the time comes. The doctor nor the clinic have the slightest interest in helping me find out why the injection has and continues to cause me more pain than before I received it.

My husband had 1 knee replaced in Calif. 8 years ago, and now the 2^nd knee is swelling a lot, and causes so much pain he can’t sleep. The doctors in this office refuse to even look at him, because he has workers’ comp insurance from out of state. Because it’s so much paperwork or something, they don’t care about the patient at all, or how much pain they are in. We now have to drive to Calif. I tried to make an appt. 2 hours away, and the earliest time the doc. there can see him is in a month (that’s DIGNITY Health care system; 1 of the country’s largest I believe; we need a national simple health care plan! Seeing a doctor shouldn’t take so long, and it shouldn’t be a matter of making people suffer because these groups are profit-​making groups. He already has a heart condition (which Rogue Valley Med. Center did treat and accept workers’ comp insurance), but nobody in Oregon will take his insurance, and he is a retired law enforcement worker, who gave his heart, mind, and body to his job for 27 years.

Broke my wrist and arm in a riding accident. They got me in for evaluation next day which was great. The NP that I saw was not the best communicator, was aloof and a bit arrogant as well. Last name Lotz, wouldn’t suggest him to anyone. The specialist I requested to see was too busy to see me prolonging my treatment significantly. I am sad that they seem to be the only game in town. I recommend you go to Eugene if you have anything significant happen to you.

A few years ago I had a knee replacement and my knee ended up worse than before surgery. My surgeon, Dr. Steven Chamberlain placed a prosthesis that is too large for my bone size that causes nerve impingement every time I bend my knee and I’m left with constant pain in my new joint. I also believe that he left a broken scalpel blade in my joint. He also treated me horribly with bullying, verbal abuse and sexual harassment. I reported this doctor’s behavior to the managers of S.O. Ortho that this surgeon has a substance abuse problem and inept and they blackballed me. His colleagues are covering up for him, protecting him and his abusive behavior. I also noticed that my billing statement had errors on what procedures I had and what was billed to my insurance. This is called up-​coding for insurance fraud. Sadly this is the state of our health care system, focus is on profitability and not on patient centered care and patient safety.
Be an informed consumer/​patient and do your background checks before going to any doctor or medical facility.

After years of foot pain, I finally bit the bullet and made an appointment with Southern Oregon Orthopedics.
Though the facility is very busy, Dr. Owens and his physician’s assistant (I didn’t get his name) are very thorough. Dr. Owens was kind enough to seek a second opinion on my CT scan with a different radiologist and I was able to get a clear diagnosis. Since I’m planning to move in the near future, he offered to refer me to another physician and work with him achieve a desired result.
The staff members at Southern Oregon Orthopedics are comforting and helpful. Thank you!