Chrome Salon

I go here solely because Mag is here. She knows how to deal with wavy/​curly hair like mine. Mag has been taking care of me for years. I couldn’t be happier with the service she provides.
Parking here is minimal, though there always seems to be a space open for me.
As for the atmosphere, well, I can barely stand being exposed to those dumb soap opera shows on the waiting room TV. But as soon as the shampooing starts, you forget all about that. (Great shampoo girl :)
Anyway, I highly recommend Mag for her skill in dealing with difficult, wavy hair. She’s very nice too.
Oh, a sign at the front desk says to tip in cash.

A terrific haircut at a great price. Pleasant conversation while constantly asking what my style preferences were for each aspect of my cut. I couldn’t ask for better service.

I saw and heard wonderful things about this salon. I thought I would give it a try– they were wonderfully kind to me, during my visit. once I got home realized my color service and color correction and cut were not to my satisfaction. I had not received the proper haircut and quickly realized my color correction had caused subsequent horrible hair breakage and damage from the color correction (taken too far). my hair was a level 2 with some older color in it which had a blue base that was trying to be removed. I was not happy, nor did it meet my expectation. bad wished to take it to a level 3 with a few pieces of face-​framing balyage highlights (also only minimally lighter in color– very subtle according to our conversations and subsequent pictures I brought with me). they lightened me to a near blonde all over, and damaged my hair beyond belief. and according to management my only option was for them to fix it. my trust was/​is broken and I have truly been traumatized. I have breakage all over and gaping holes and uneven color and uneven consistency in the texture and quality of my hair. my hair was almost to my waist and healthy– I just wanted to freshen it up. My hair has never been damaged (other than occasional single-​process color).
they offered to fix it, and I politely declined and asked for my money back. I also offered to come show them so that I was giving them the opportunity to see what damage was done and we could end this amicability. I wanted the money back so I could go to my normal place, Fabrizio spa and salon in Wilmington, DE and have it corrected. they refused. they (the husband/​co-​owner) said they: «do not give refunds». the process cost me 180 dollars (not including a product I purchased. Today, at Fabrizio– it is costing me 185 dollars to begin the «road to recovery» on my hair. that’s not including products I need now to repair and the future color I need– no further color can be added to my hair for fear of further damage. so I cannot color correct– I can do damage control and hope that in a few weeks it’s beginning to heal and I don’t have further breakage (not something I am accustomed to having) and my hair doesn’t need to be cut to a lob. :/​
I’m terribly sad I chose to go with them– I’m heartbroken I have this long process because of a bad decision I made.
the husband called me back and offered me a bottle of conditioner and the 32 dollars back for my haircut cost at their salon. I respectfully declined.

I drive almost an hour to have Becky (the owner) cut my hair. I followed her from salon to salon until she bought this building and opened Chrome 3 years ago.
She listens and takes your type of hair and maintenance routine into consideration.
Her Saturday’s are booked early and it’s easy to see why.

Nice neighborhood salon. Highly experienced hair designers! And they own the place to boot. Great color and cut experts!!!
Ask for Becky, she owns the place and will treat you top notch.
Forgot to mention… Woman’s hair cut is under $ 30 bucks. Can’t beat that!!!

I was having a hair emergency and as an out-​of-​town person I had no idea where to go.
I passed chrome and decided to stop. I explained my situation and they were so sweet! Everyone in there was really nice and laughed with me about it.
They helped me without hesitation which is a rare quality these days.
They are amazing and I am so thankful for their help! If I lived in the area, I would be a regular, loyal customer.
Also, love the home-​turned-​salon style. It had a very open feel.

Wow, I’m not sure what happened to the other reviewer the day she went in, I’m wondering if she even went to the same salon I go to, but needless to say I have the opposite experience every time I go to Chrome, and I keep going back because of the nice service and expert precision haircut I get from Becky, who is the owner.
It’s sad, people are so quick to indelibly mark a place as bad with one 3 minute experience, and I have been multiple times and have a great experience every time. I get a professional haircut, a nice welcome, a great vibe and a good price. In fact, I have followed my stylist, Becky, all over town wherever she worked until she opened her own salon.
When I saw this review I had to let people know it’s just not an accurate description of the everyday experience there. Maybe she just got a bad employee, which can happen anywhere, and hopefully after seeing this review Becky will be able to coach the person to do better next time.
I’m warmly welcomed and offered coffee or tea every time. I only lived in New York City for a few years and not a decade, so clearly not long enough to judge a salon as «cool enough» but all I know is every time I go I feel comfortable, at home, and not like I’m being sized up or judged about how I look, and I always leave feeling and looking great.
I recommend the opposite of the last reviewer, and my experience is based on multiple visits, not just one 3 minute visit. Maybe ask for Becky? I’m sure you will have a good experience and leave looking fantastic.

I’ve been going to Chrome since it opened. Great salon, great atmosphere, and very professional staff. Most of the stylists have been in the business for more than a decade, and many of them are certified to teach at hair schools. These are master stylists who know what they are doing. Go to Chrome!