Granite Run Buick GMC

A friendly, pleasant experience.

Excellent service. Ask for Sharif. He will take care of you if you are looking to buy.

Since my last review, «Van» from Granite Run GMC called and spoke to my wife. He was very understanding, apologetic, and offered to service vehicle and pay for any bills we have recieved from local repair shop to address vehicle concerns.
«Van» followed up with a call to me to offer his apologies and for permission to address the vehicle concerns. The dealership not only covered the cost of repair, but also included funds for the routine oil change I needed on the vehicle.
I am sincerely grateful for the efforts they made to make this unfortunate incident right. I may not be at the point to return, however I feel much better about the company and dealership in general and no longer would offer negative feedback to anyone that may ask.

This was hands down one of the best car purchasing experiences I have ever had. My wife and I came in looking for a GMC Acadia and were greeted by our salesman David Solomon. Right from the start he put us at ease and listened to what we were interested in. Through the entire process he was pleasant, never pushy, and open to show us other vehicles as well. We were given water and popcorn while we waited for all the paperwork to be ready. We decided on a 2016 Acadia and love the car! I would highly recommend this dealership and definitely ask for David if you go in.

I’ll just start out by saying that I HATED the place that I purchased my last vehicle from with a fiery passion, as well as the vehicle itself. I went on Wednesday 6÷17÷15 & was pleasantly surprised that I wasn’t bombarded with sleazy salesmen stalking me as I walked through the parking lot. I actually had to wait for a little while in order to talk to a salesperson & check out a potential new vehicle. I first sat & spoke with Mark O’Brien, the new car sales manager, regarding a potential purchase & the fees & monthly payments I’d be dishing out. He was upfront, pleasant & informative. He worked different scenarios for me & we worked out a great deal, but I wasn’t ready just yet to sign on the dotted line. I next met with Sharif Mosley, a sales specialist to go for a test drive & find out what the buyout would be for my current SUV. He spent a lot of time with me going over everything & explaining it all to me. He wasn’t pushy & didn’t make me feel overwhelmed. I’ve had issues in the past while car shopping because I’m a female. A lot of salesmen act like you’re an idiot & try to pull one over on you; this was absolutely not the case with Mark & Sharif. Although I didn’t buy anything that night, I left the dealership feeling well informed & like I was being offered an extremely good deal. The next day I decided to just make sure that another car brand wasn’t the way to go, so I checked out Ford. For a car that cost less than the one GMC had, they were telling me I’d have to put down double what I was willing to do, & that my monthly payment would be even more than what I was currently paying. They even went so far as to tell me that I could get a 2014 model, for $ 500 a month, with $ 4,500 down. That’s ridiculous! By Friday I was back at GMC Granite Run and found out that just that day they got in the EXACT model Terrain I wanted, and matched the price they gave me on Wednesday. I was extremely ecstatic over my experience with GMC Granite Run, & loved working with Sharif & Mark and will be sending everyone I know to them in the future. In fact, my husband will be purchasing a vehicle with them in the near future! The service I received from Sharif & Mark went above and beyond the normal customer service I normally get, and for that I’m grateful!

I was going to purchase a used car from here but after driving the car, it needed some work. They promised to check it out and call me. I called them the next day and they promised to call back in 45 minutes. They didn’t. Maybe it’s because after I researched the vehicle, it was overpriced by about $ 4500. They also offered me $ 2000 LESS than what I got on my trade in at another dealership.

A++++ to Rick Harper, Mark O’Brien and Peter Croyle On a Great job !!! Very Friendly place, very fair on trade in and went extra mile to get the serria 1500 truck for me also there was no pressure tactics will recommend this place to all !!!