Snyder’s Ace Hardware

Well, most of the time they do a good job with helpful service. Pricing seems competitive. I try to shift my purchases to local small businesses when it makes sense, instead of big box stores.
Their recent circular drew me in today. On the front it said the sale was from September 4^th till the 7^th. But on the back, where my desired items were featured, the small print said prices were in effect «through September 7^th.» The back also said «hurry in, supplies limited.» So which do you go with – the small print or the big print? It was clear to me: small print. Plus it said hurry in.
So I showed up to buy $ 100 worth of stuff, and the young fellow at the register told me I wasn’t getting the price, they wouldn’t hold the stuff for me, and to come back when the sale was in effect.
Hmm… I thought ACE was supposed to be «the helpful place?» They had an easy $ 100 transaction but sent me away empty-​handed instead. Why put the circulars out a week early then?
The whole thing, that mentality, seems kind of dumb.
I mean – you won. I saw the ad. I responded to the ad. I made the effort to show-​up. And then I’m told no, you can’t have that price today, or tomorrow, or Sunday. You gotta wait until next Friday, a week from today.
(???)
So I left the property being kind of annoyed. It just wasn’t a good experience this time.
It seems the lesson is: If you see an ACE ad, maybe you shouldn’t pay attention to the small print. That is what they communicated to me today.
I think Snyder deserves 3 ½ stars. Not 4. But 3 is too harsh.

Growing up, Snyder’s and Venuti’s in Aston were the local hardware stores. Media Hardware was where Quincy’s now is, but Snyder’s came along in the 90’s as Media Hardware petered out. Then the box stores, and into the new millennium, Venuti’s went out, and so on, but Snyder’s (while a True Value back when, and now an ACE), has always remained strong.
Their customer service is always excellent. Even the young kids who work there are well-​trained, and have mature attitudes. When I have called about a product on the ACE website that is not in stock in store, they have promptly offered to have it shipped for me to pick up. They always give the price up front, the ETA, and then call again to make sure I know when it’s in so I don’t waste a trip.
Snyder’s was the only store around who could help us special order a product we needed several years back. We had a horrible stink bug invasion in an older portion of our home. After a lot of research and failed home remedies, I found «Safer Brand End All» spray online. It is organic, and uses pyrethrin (extracted from chrysanthemums /​marigolds) which is a natural stink bug deterrent. I was concerned about spraying it in the house for the sake of our pets, and was delighted to find this is safe for pets. I was determined to find it and try it, but none of the box stores had it, nor were they contracted with the manufacturer in order to get it for me. Prices for it on Amazon at the time were crazy, so I finally called Snyder’s to see if they could help. Yes they could! The woman who helped me was so kind, and the price they offered was the lowest anywhere. I was thrilled at just that, but when she told me she could have it in three days I was overjoyed! After spraying thoroughly with the End All, the stink bugs all died within 2 weeks. A short while later, another round of stink bugs came in, and another thorough treatment got rid of them too. That was it for that year. The following year, we made another order with Snyder’s. That year, it took only one treatment, and they were gone. Since then, they have not come back, and it’s been several years. If I ever see them again, I am headed straight to Snyder’s to take care of it. I am so grateful they were so helpful to get the product right in for me!
Snyder’s has also helped us with unique and hard-​to-​find paint products that you cannot find at Depot or Lowes. Additionally, they had a great promo on regular paint gallons one time, and they were extremely helpful about matching our color… they cared more than we did about making it perfect.
Snyder’s is accompanied by the gravel /​sand /​stone company downstairs. That is a separate company, FYI, just shares the same building.

Handy little hardware store that’s been around forever. Well, for a long time anyway. Stopped in the other day with my husband for a filter for our heater and almost walked out with a really cute scarf. Yes, a fashionable, ruffly gray scarf. Couldn’t find a price tag though and thought it was a little weird, so I didn’t get it. I just pictured someone asking me «Hey, where’d you get that nice scarf?» and me being like, «I got it at the hardware store down the street.» LOL :)
Anyway, they do have lots of stuff in there — along with all the household products, keys, etc., they also have lots of holiday lighting and décor, firepits, grills, etc. And yes, pretty cool scarves.
All in all, Snyder’s is a nice place that has lots of things to offer along with fast and friendly service and good prices.

Employees are some of the nicest people I have ever met! Always super friendly and helpful.

Best of the best. It will knock the socks off any Home Depot. As a matter of fact, it is in a different class altogether. Apparently this locally-​owned store cares about their employees so they keep their staff. You can get to know the staff here and listen to their tips and product recommendations and develop a sense of trust in your home repair needs.
One thing — if you’re following a GPS, most of the GPS directions lead you about a half a mile away from where the store really is. I made a manual change to mine.
The upstairs is devoted to gardening, light electrical, cleaning, etc. The downstairs, which has its own separate entrance, is the heavy duty construction and gardening area.
No need to run to box stores when you have a gem like this in the area.

OK its Superbowl Sunday at 4:57 p.m. when I realize I am out of propane. I had some great looking Prime Ribeye’s that badly needed a good grill’n. I called Snyder’s to see what time they closed. When the guy said they were closing in 3 minutes, and I asked if he knew somewhere else I could get a tank filled. He said he didn’t but if I could get over there in the next 10 minutes, he’d wait around for me. I am sure he had his own Superbowl party to go to, but he stuck around. Above and beyond. Thanks Snyder’s.

So grateful to have these guys on our street — mulch, gardening supplies, rakes, hardware. NEEDED!!! Also propane for our grill. Definitely check them out.

It’s a real pain in the butt to get in and out of Aston– with lights or stop signs on every other corner, it’s nice to have a decent hardware store around the corner that has just about everything you need AND helpful employees to guide you through the process of whatever little repair you might need to make.
There have been a few times that we needed to skip over the the closest Home Depot– but only in a few situations did the home-​town store let us down. I like home town place, and this joint is one of those places!
Cheers!