Conrad’s Tire Express & Total Car Care

I made an appointment for a TIRE ROTATION at 11 am. It is now noon and my vehicle is still sitting outside. A TIRE ROTATION takes OVER AND HOUR. I am never coming back. Monteville Express is right down the street

DO NOT DO business at Conrads My car stopped working while picking up daughter from school and I called them for free towing which is only free if you spend $ 250 or more if not they charge you $ 75 which is fine. I called my insurance company and found out they covered the tow and billed directly to them. Thy called dispatch but Conrads would NOT release the bill so that I could switch it to my ins company. 1 hour later after talking to Conrads on the phone in which they treated me with DISRESPECT IN A CONDESCENDING WAY I put on my emergency lights and drove to Conrads. When I got there they would not even talk to me about what happened with the tow company and he completely Ignored my conversation and said well let’s just see what is wrong and WOULD NOT HANDLE MY COMPLAINT. Then after all that he proceeds to tell me that he has to charge me $ 50 to look at my car and tell me what is wrong. I DROVE AWAY with my EMERGENCY BLINKER on to MIGHTY AUTO PRO in Medina, Ohio who happily inspected my car with RESPECT AND COURTESY

Great customer service. Got a flat tire driving home from work last night. Brought it in this morning and they fixed it while I waited. Bought my tire from another Conrad’s, so tire maintenance was included.
Will definitely return to Conrad’s again for future car needs!
Pleasant, friendly employees always make the experience much better.
Thank you!