I have been to two locations 4 – 5 times in a row around 10 – 10:30AM. Each time they are already out of sesame bagels. One location I was stuck in the drive thru and had to wait for everyone in front of me to get their food so I could go home. You would think they would have given out a cup of coffee for my inconvenience. When I wrote to corporate all I got was a canned response that did not address my concerns. They want you to order the night before, but how do you know you are going to have a taste for a bagel the next day? Maybe I’ll want pancakes. No doubt the executives who have a personal chef at home have no idea how the rest of us live.
Jamie S.
Évaluation du lieu : 5 Medina, OH
the cheese and brocilli soup is to die for! i just love it!
Jennifer W.
Évaluation du lieu : 1 Medina, OH
Absolutely the worst service. Order was made wrong and then when I asked for it to be redone they removed the wrong items and brought same sandwich back. Took it up to the counter and asked if they gave me the same sandwich. They proceeded to lie even though I could still see the previous ingredients on it. When I asked them a second time they tried to get out of it at which point I just cut my losses and asked for my money back. Neither worker seemed to care that their mistake could have made me sick. I wouldn’t patronize an establishment where the workers have no integrity to keep them from lying about the food they serve you.
Sarah V.
Évaluation du lieu : 4 Brussels, Belgium
One of the chains that I look forward to seeing every time I’m back visiting my family. Probably the best bread you will find(from a chain) but it definitely comes at a price(sometimes $ 5 a loaf!) the bakery is good and the sandwiches, soups and salads are great but not always as healthy you you might think. Anyways, I highly recommend the broccoli and cheese soup bread bowl or the tuna sandwich. Surprisingly, I don’t believe they have any vegetarian salads, which is a bit ridiculous(or they might only have 1 but that’s the cesar salad with croutons and cheese, nothing else)! I’m not such a big fan of all their new items(pastas, some soups and salads) and wish they would expand their vegetarian options a bit. This particular location is nice, staff are friendly but usually super busy. Downside is the long wait times during especially the lunch time hours.
Jo D.
Évaluation du lieu : 2 Medina, OH
While we really enjoy Panera Bread company; this particular location was awful! The service was very bad. The food was literally tossed together with little to no care. I witnessed a ‘manager’ yelling at workers and workers tossing food onto plates. They were very busy at that moment. Changes need to be made at this location to adhere to the Panera standards.
Mark M.
Évaluation du lieu : 3 Valley City, OH
I go there for the bread. You need to go early in day for any kind of selection. There meals are a little pricey and you can do better with the deserts. Join their rewards program. Every once and a while you get a free item.
Francesca C.
Évaluation du lieu : 1 Medina, OH
While I always enjoy a Panera bagel, bear claw, and the French onion and cream of tomato soups, Panera is pushing it with their new pasta options. $ 8.49 for a cup of pasta, even if it does come with a cup of soup or half salad and a piece of baguette, is not a competitive price. We tried the Rustic Penne with Bolognese sauce. It was bland and uninspiring. I will stick to Panera bagels and baked goods.
Jon S.
Évaluation du lieu : 4 Kent, OH
One of my favorite Panera locations. The food is consistent at most Panera’s but what sets this apart is the service. From Ashley, the manager, to the behind the counter staff, and even the women who come around to bus your table when you’re done, this spot has it all!
Veronica V.
Évaluation du lieu : 5 Wadsworth, OH
It’s Panera! What is not to love about it? The real reason I felt the need to review this particular location is because they bring your order to your table!!! I can not possibly explain how great this is being a mother of a small child. I LOVE that I do not have to leave my child at the table by herself to get our food!!! I go out of my way to go to this location.
Tamara M.
Évaluation du lieu : 5 Medina, OH
Love the French toast bagel and the soups. Had a great lunch today!
Strath W.
Évaluation du lieu : 5 Medina, OH
Freshness and quality topnotch, best coffee and sandwich in the area
Kevin S.
Évaluation du lieu : 3 Medina, OH
«Chain, chain, chain… Chain of food…» There are good chain restaurants and not-quite-so good ones. Panera does a better-than-most job; I’m pretty sure you already know how it works: You order, they give you the square, marquee-like pager, you find a table, the pager goes off like the Rabbit Vibrator on «squeal» mode, and you fetch your own grub.(After, you are expected actually to bus your OWN table. How very egalitarian. And cheap.) So going in you get the plan. Tasty, some downright healthy food, freshly made, hot or cold as the dish demands, with you providing the after-kitchen labor. THIS particular Panera isn’t quite up to par with the others I’ve tried. I’m on my seventh or eighth meal here, at different times of day, yet I seem to get the same treatment. Uninterested service. Uninspired service. In fact, the only person here who WAS doing their job was ME! I bussed that booth like I was bucking for manager, baby! Here’s a modern-day employee quirk that just sends me into a funk: The guy or gal, while standing right in front of you, starts complaining. «I was supposed to get off at three today because Biff was taking me for a mani-pedi because we were heading to Hilton Head…» And on on on on… It happens in banks, in restaurants, it may even happen at funeral homes. For the love of Bourdain, could that wait until I at least have my meal? I don’t stop in the middle of my order and tell you about my open, weeping sore, now do I? Food is pretty good, as it nearly always is in the Panera empire. Fix the whiny worker part and you’ll get at least one more star. Leave it all broke down and busted and I may not come back, no matter how good the salads and sammies.
Shirley C.
Évaluation du lieu : 5 Medina, OH
I had to give this place 5 stars because I’ve eaten here or have had coffee here sooooo many times. I must really like it! Looking around, it is a favorite for a «women meeting their friends for lunch» place. You do see men in there but not all that many. It does have a nice meeting room that is closed off for a small group. They have good coffee that you serve to yourself, so you can have what ever flavors and as many cups as you want. You go up to a counter to order and the menu includes sandwiches and soups. The sandwiches are served on Panera’s great selections of all kinds of their tasty breads and paninis. They offer a pastry counter that has a good selection. This Panera will need to replace their booth seats soon though because from much use, they are losing their bulk and at a couple of the booths, you can sit in a «hole» and you will be way to low to eat! Still plenty of regular table and chairs though. Free WiFi too.