Autotire

DO NOT EVER BRING YOUR CAR HERE, YOU WILL REGRET IT! PLEASE READ ENTIRE REVIEW…
I had a coupon for a $ 20 oil change and free tire rotation for this place so i thought i would give it a shot. My husband and i ended up taking in his car since the coupon would expire before my next oil change was needed. The guy behind the counter was very friendly and they took care of everything in just a couple short hours.
Well, my husband picked up his car and because it was the weekend didn’t bother to drive it around. When he finally took it to work he noticed some shaking when he drove. He took it back to the shop to have them look at it. They said it was shaking only because he hadn’t had a tire rotation in a while, that it was normal and would go away after driving on it for some time. He asked them if it would be okay to drive to branson for the weekend with his car shaking like that and they said yes.
So we drive to branson, scared to death the whole time that something is wrong with his wheels, because of the violent shaking. We pull over to find a mechanic only to find out that no where is open until the next morning. Well, since the guys at auto tire said it was okay, it must be okay. Maybe it’ll even out by the time we get there. Do not ever assume these guys are right or know what they are talking about.
The next day my husband notices that he is missing a lugnut (not sure if that is how to spell it). So we decide we have to get to a mechanic who can replace the lug nut. Only we get stuck in snowmageddon (not these guy’s fault) and can’t get to an open mechanic. Luckily a nice tow truck guy offers to come by and take a look at our wheel, and see if there is anything he can do for us.
When the tow guy shows up he tells us that all of the lug nuts on that wheel are loose and that the auto shop probably forgot to torque them down when they rotated them. He was surprised we made it that far since our wheel was about to fall off. I watched this guy turn the lug nuts a full 2 to 3 turns each. Now I’m sure some of that was from shaking loose, but all of the other wheels had the lug nuts torqued down. So clearly the auto tire place did not do their job right. And rather than spend 10 seconds checking the lug nuts they decided to tell my husband it was normal to have shaking after a tire rotation.
We call the auto tire place after we get help from the towing guy and tell them what’s wrong and rather than own up to their mistake they completely deny any liability. I just got a call from a different shop that we had to take my husband’s car to and they are telling me because of the damage to the wheel we are looking at at least a $ 300 repair. So do yourselves a favor and never stop in at this auto tire. They do not finish the job and they do not own up to their mistakes. Save yourself the hassle and go somewhere else.
SERIOUSLY, GO ANYWHERE ELSE!