Elegant Imagery Photography

One star because of service! Their art work and photo shop skills are really great. But the CFO Celeste was a total scatter brain. She never followed up with us once! We had to reach out to them. You would expect if you have an appointment setup, the company would call you a few days ahead. You know, is this date still good? Where would you like to get you’re photos done, have we decided on a location yet? But, no.
When we changed our plans, Celeste immediately became very distance. Hung up the phone with us in under a min. Then because completely unavailable to talk on the phone. She txted us No REFUNDS right away. We were not trying to cancel services nor did we say anything about it. Our date was still 13 months away. Anything we asked her about, we would receive a snarky comment back. Then she stated asking for outrageous amounts of money.
Celeste was unwilling to work with us and even attempt to secure a job. Her first concern was taking the deposit and running/​cutting us off. Her immediately rudeness made her intention quite clear. Why would anyone do that? Then ask for much more money? Didn’t make any sence.
Felt a lot like they were trying to say, you can’t afford our services! Thanks for the chat and piss off.