Starbucks

I just went into this Starbucks with my two year old son. After ordering my coffee (and while trying to entertain my son), I noticed that his juice box did not have a straw. I politely asked for a stirring straw that would fit the juice box and the barista explained that sometimes they fall off in the display case. She found it, handed it to me and I said thank you. As I was leaving, the barista loudly exclaimed that it’s not the kids that cause a problem, it’s the parents. The other employees laughed about her inappropriate statement. Obviously this was a poor choice on her part when it comes to customer service. As a mother in a public place, I felt it was difficult enough to handle my active toddler. To have a Starbucks employee act in that manner made me feel publicly humiliated and just wasn’t kind at all. I will never go back to this Starbucks again.

Perfect Starbucks right in the heart of Melbourne on 192. The only gripe I have about this location is that turning left into the complex and getting out of the complex at the traffic light is pretty frustrating (not easy to do). Other than that, this place is on par with all other Starbucks locations.

I love this Starbucks. The baristas are quick, efficient, personable, and knowledgeable. The inside is very cozy, and can be a little small at times, but not too bad. I visit this Starbucks on a frequent basis because it is close to my home, and I really like the environment that the employees produce.