A & S Fence

I have not actually had the fence installed as of yet, but as soon as I do I will make sure to do a review on the fence. But I have had a great experience with the company so far. I called on a Friday to make an appointment for an estimate and they came out the very next day on a Saturday and gave me my quote within 20 minutes, I have had 3 other companies come out that were over priced and tried to pressure me into signing a contract. A&S fencing did not do that at all, he gave me the quote and said to call if I wanted to go forward. As for the receptionist she has been wonderful, she answers the phone every single time I call and spends time with me to make sure all my questions are answered. So far I am extremely happy with this company and I have confidence that they will do a great job on my driveway fence.

Customer service is the worst! They never call you back. The person who answers the phone lies to you and says someone will contact you, but they never do. I scheduled an appointment twice and both times they were a no show!

When they are here, they are great, can beat the price, but customer service is lacking. They secretary/​receptionist lady is pretty terrible. She answers the phone «hello»
2 times I’ve had missed appointments because she didn’t schedule correctly. She doesn’t know the answers to anything, always has to call you back.
Product is good, workers are good. Office staff, not so much.