Delta Sonic

I won’t go anywhere else to have my car washed or detailed. This is my go to location. They steam cleaned my interior… I was speechless! Great and fast work. Waiting area should have like a family movie station on the tv instead of sports channel. Or just something general for everyone to watch. And maybe a little area for kids to color on a small table.

I am a loyal customer. I have been in the unlimited wash program since its inception and I take both cars to the location in Melrose Park, IL.
I have had multiple bad experiences in the past that I have not shared and they are all related to the staff in the detail shop. Every time I have the interior or wax job performed, I have to involve a manager because the person has not done a good job. Yesterday, I had the Professional Detail done and the person doing the job did a terrible job. So this time, I talked to the manager to ensure they take the required measures to keep the location thriving with satisfied customers.
The bottom of the car was basically missed. It was not even cleaned after it went through the car wash, no wax, the wheel wells were not touched, etc.
The positive comment goes to the manager on duty, his name is Antonio. He was very professional and apologized and even discounted the price of the job. I appreciate what he did to satisfy me. However, it took him and another three employees about one hour to redo the job and of course, I had to waste one hour waiting after they had kept the car for seven hours. This kind of performance gives the location a bad reputation and reworking erodes your profits. In today’s competitive market place, when you are providing a service to your customers the goal must be to add a Wow Factor to the service to ensure your customers keep coming back and become life time customers.
I will continue to get my car washed there since they do a good job and I hope they make sure that the detail shop improves its level of service.

I’m a big fan of this Delta Sonic. They’ve got a pretty good location on North Avenue, relatively cheap gas, and inexpensive BEER! I usually pick up a twelver for under $ 9, which is a great deal anywhere you go.
The pumps are relatively quick, and their convenience mart has your typical assortment of everything under the sun, including a full-​service Dunkin. I just got my 2015 Mazda washed here and I have to say, it looks pretty kissed-​clean. For $ 8, my car benefited from a touchless wash and I banged out Rush’s «Tom Sawyer» on the steering wheel/​dashboard/​makeshift drumkit, while the soap bubbles and carwash lightshow swirled around me. I had way more fun on my lunchbreak than I probably should have.
I’d recommend coming here to gas-​up, wash yo’ ride, and grab a case or three of domestic brewskis.

The car seat had to be cleaned due to Uncle’s root beer float tipping over in the front passenger seat… Thank you Culver’s. Cleaning seats is costly $ 32.00 smackeroos. No, I don’t get the car cleaned very often — of course, I don’t usually have root beer floats tip over in the car either. But I thought, ‘It will smell lemony, when it’s done and be cleaned inside really well — they’re taking 45 minutes to do the job…’
Well, for about 20 minutes I see my car being worked on. The attendant, (Frank is his name), is scrubbing and vacuuming and working up a sweat cleaning my seats — and it’s really hot outside too, (I’ll have to tip him really well).
Frank pulls my car over for review and the seats look really great. He ask if I want too inspect the car — I should have, but I didn’t — I saw Frank working up a sweat for about 20 minutes, remember? I get in the car an drive off. I get about a block away… Hmmm, where’s the lemony smell, …Hey the dashboard is dusty, the drink cup holder is yet messy from past jostled coffee cup drips… They only cleaned the seats and I gave a $ 10 tip!
REVERSE!
Frank was pulling up another car into the completed area docks, so I called him over, (this is when I learned his named). Frank explained that there was supposed to be others who were supposed to clean the other areas, but that he would gladly take care of the unfinished tasks. I was pleased as I grumbled loudly under my breathe that he had just gotten a $ 10 tip making this venture $ 42 and all I got was clean seats that were done well. The mats were vacuumed but I could have done that myself for .75cents at the other gas station. He agreed and was apologetic for his co-​workers as he cleaned the car with a cloth that had the slightest hint mildew… Don’t they have a check and balance system — since the cars are on an assembly-​line, of sorts — like the last guy should see that all the others before should have done their jobs.
I was not happy. My next time in, I will chat with the manager.
To be continued…

Alright… so to give you some background. I have never been what they call a clean freak. I have a PT cruiser which I have abused the interior of for the better part of four year. I vac it out now and then, but never gave it a true cleaning. With this past winter (²⁰¹³⁄₂₀₁₄) my car interior was beat up with grime, star, salt residue, and other grossness from the past few years. This summer my wife and I are expecting our first child. Her little VW Bug really isn’t going to work with a car seat. So we decided that the PT would be the car to use for baby. With that being said, the car interior was in no shape for having a little one ride around in it. My wife asked for me to get the car detailed. I obliged, but fiddled away my time. It wasn’t until an associate of my wife, who had the same due date as my wife, had their baby that I decided I needed to get off my ass and do something.
It took me a few days to find Delta Sonic. I looked for car detailing and everything I found was very $$$. It was also so close to my due date and I found that most places were booked pretty solid. Once I found Delta Sonic I called them after they were closed expecting to hear a recording or leave a message. To my surprise someone answered the phone and set me up with and appointment for the interior detail.
The next day I got there late frazzled grabbed my phone and a few items and then headed to the waiting room. Little did I know that I was supposed to remove all items before I got there. Never having gotten a detail before i didn’t realize they were going to clean the glove box and compartments as well. So I know the guys working on my car had a little extra work to do, that they really shouldn’t have. It took about 4.5 hours which is right around how long they said it would take.
When I got my car back… let’s just say I was taken aback. I have not seen my car this clean since the day I drove it off the lot. It looked like a new car inside. It was the best money I’ve spent on my car outside of normal maintenance. I got the car cleaned in time for baby and at a reasonable cost. Not to mention the waiting room was very nice while I waited for my wife to pick me up. I will go no where else for a car wash/​detailing. This was a pleasant surprise, and the job done deserved praise. Thank you Delta Sonic

Why did I not find this place sooner? I started the day with my car covered with salt, I figure, why not do a 3 dollar quickie at a gas station? Big mistake as my car still had pinkish soap on it after the wash (you get what you pay for). After work, I decided to look at Unilocal for a car wash with five stars; I found a place which I will not name. Lets just say its a very popular place by Logan Square area. The car looked clean after I left from there but as soon as I parked it white swirl marks appeared. I started looking for another car wash (yes its my third one for the day) and found this Delta Sonic place. Being I was already $ 22.00 down with the first two washes ($ 3 first wash plus $ 2 tip and $ 13.99 2^nd wash plus 2.00 tip) I was a little apprehensive to dish out $ 12.99 for the Super Kiss wash at Delta; however, I noticed on the menu, I can return within 5 days and get another wash because of their guarantee. I thought to myself, WOW what a value, had I known about this place, I would have gone here in the first place. Needles to say, third time’s a charm, car was clean and no white spots (salt) to be seen. Given that I’m very anal about salt on my car, I think I would benefit from their unlimited plan. I believe It’s 16.99 per month (auto debit) and it includes unlimited Super Kiss (I think) washes. Well worth the money =]

Garbage… Wash scrached my car. Got letter stating they claim no fault. I made the scratch not them… will never go here again!

Great deal for the monthly car washes. If you like to get your car washed at least a few times a month, there’s no reason why you shouldn’t buy the unlimited car wash deal.
My only gripe is sometimes they close the 5^th avenue entrance because they are busy. They need to put a sign on the North Avenue entrance that says «enter here for car wash today.» Otherwise it’s extremely difficult to get back to North Avenue, after you’ve already pulled down Fifth Avenue, becauseNorth Avenue is a divided highway with a median in the middle. Most times I just give up at that point.

It is disheartening that no more than 24 hours from my review, I have to update with a poor experience. As I stated in the previous review, there are car wash deals, one being the Super Kiss Plus deal, where you receive a 2 week guarantee. My most recent guarantee was set to expire on 7÷11÷13. I went the week prior to get my 2^nd wash and on ⁷⁄₁₁ I was there to get the 3^rd wash.
Well, I lost my receipt which I normally don’t do, because it’s in my glove box. I’m not sure if the last time I was there, the rep forgot to return it to me or what happened. Anyway, on 7/​11, the rep explained he could lookup my purchase via my license plate. He did find my valid car wash in the system, but stated the manager was unwilling to honor my VALID car wash which I PAID FOR.
I was instantly shocked and couldn’t believe a manager would quickly come to a decision of no, with a customer who has been coming here for the past 7 years. I asked for a manager and one finally came out saying the rep would take care of my car wash. Sadly enough, I also paid for the interior cleaning and have 1 return left on that as well. However, I am rethinking even going back and having to do this all over again.

It’s been a while since I had my car cleaned professionally so it was in pretty bad shape. There was crumbs, dirt, mud, milk shake, pop, orange juice, you name it. it was in my car. I had been kinda cleaning it as things happened. but I don’t have a shampooer (I have cloth seats), a vacuum that can be used in the car, or anything like that. So I have only used clorox wipes & rags, etc to clean. After I was dog sitting & the dog got car sick in the back seat I decided to make time that weekend to get the car washed — professionally. Before the weekend hit my fiancée was sent home sick from work & wasn’t able to get the window down quick enough. –_​_​– So, now the car is even more disgusting. I honestly wish I had taken before & after pictures so I can show the dramatic change that they made. They made my car look & smell like a brand new car! There was nothing left that I could see. It took them about 4 – 4.5 hours to detail my car but when I pulled up, they were pretty busy. They did a great job. I won’t go anywhere else now. I called 5 different places in my area & they were also the cheapest. You wouldn’t tell with their work though. The only complaint I have & why I gave 4 stars is that all the windows do have water spots. Minor. but as a car wash place, they should know how to wash the windows without giving streak marks or water spots. The second thing is that as the seats dried more from the shampooing– the puke spot in the back did have a stain. It looked like the stain was out when the seat was darker from being wet, but after it dried if you look then it is noticeable. I am going to go back though to see if the stain can be taken out. If not then oh well. They told me in the beginning it may not come out all the way. It doesn’t look bad though. I’m so impressed with the work they did.

This place is an operation marvel! As a person who studies operational management and strategy this place has me grinning every time. They can process lots of customers in a short amount of time.
First you pull up and you have your choice of three lanes. Two regular lines with attendants (very nice high school kids by the way) or the super-​duper fast lane!!! What’s the super-​duper fast lane you ask??? Well for $ 16.99 a month you enter the ultra-​exclusive club of UNLIMTED CARWASHES!!! YES!!! I probably wash my car more often than some parts of my house! After ordering what you want off their service menu they attach a receipt on your dash.
Well after paying you go through the wash station. There are a number of attendants that guide you through the different spraying/​foaming stations. The only gripe is that it’s not a true touchless carwash as they have the foamy pasta noodle things that your car goes through. But on the bright side they don’t have those 10,000 rpm spinning brushes that just look painful let alone how they act on your paint job.
After the wash a team of two will dry your car by hand. All told this process takes about 6 – 8 minutes. At this point your done and on your way! If not you go to the Detail Shop where you can get interior cleanings, shampooing, waxes, etc. You car goes on a crazy large conveyor belt while the Delta Sonic gurus go to work on your car. You walk through the gas station, look at the beef jerky and grab a bagel from Dunkin Donuts inside and meet your car on the other side. A basic interior is about 8 min or so but well worth it.
I love going here. I see these guys a few times every week! Oh and the gas is cheap!

Cheapest gas in the area. So good. I live in Chicago but work in Melrose Park, so I always wait until I’m heading home to fill up on gas. They’re consistently 10 cents/​gal cheaper than surrounding gas stations, and almost a dollar/​gallon (!!!) cheaper than in Chicago proper.

Love this place! Took the old beast to get cleaned before pawning it off as a used car. The 1^st lady that took my credit card was extremely helpful. One or two of the dudes that sprays your car gave me a look, but what can I say, I had the car in drive when it should have been in neutral, my fault!
Got to the part where they clean the inside, the young man that was going to clean my car introduced himself and let me know that he would be cleaning my car today– I was excited that he introduced himself to me. I told him that I wanted it all done to the interior as I was selling the car that day.
About 90 minutes later (not really sure but that amount of time seems right) the car’s interior was gorgeous. We had a groupon for the wash, and we paid for the interior to be cleaned at $ 71. I know these guys share tips and the rule is to tip the last guy. So I gave him $ 16 for a difficult (dog hair) job well done.
Great customer service interaction!

I really like this place. First, it’s cheaper than some competitors. Second, when you hand your car over to them before they clean the interior, they ask if you have a specific area you’d like them to focus on. That’s a nice little personal touch. Last but not least, after they clean the interior, they ask you to take a look and make sure it’s up to your standards. It always is, and I’m not sure I’m the kind of person who would make them go back and clean if it wasn’t, but another personal touch that puts them ahead of the competition.
Fun fact: they give you different fragrance options for air fresheners. They’re always fun scents. I decided to forego the scent because I still have a new car smell but I think it’s cool that you can choose from tropical, fruity or other fun options!

the car wash is great. HOWEVER, if u advertise all that great training program for the employees i expect everyone to be like that. am i too picky? maybe. but when i pay for something i expect nothing but the best. i guess some people here dislike their job so much that they take it off on the cars. i’m not asking to detail my car, but at least u can wipe down my windows so they are not smudgy once i leave the carwash

Top Notch touch free car wash with hand drying included with the wash. Toss them a tip and get your windshield wipers cleaned and wiped down while getting the hand dry. I would suggest using your own tire shine as theirs is watered down or something not worth the $ 2.

Love Delta ! I have the endless wash pass and stop in several times a week. I do not like a dirty car. Staff is very accommodating and pet friendly. I had my car detailed there today and the service was flawless. Thanks so much! Do be very careful in the parking lot and watch out for the red light cam on North Avenue!

I took my Honda CRV there with a groupon. The had told me it will take 5 hours so I had my daughter come with her car to take me to work. When I got back, I was VERY impressed. My car is 10 years old, and it looks new! I really like the stuff they put on the windshield to prevent watermarks. The people were very professional and friendly. I’m waiting for more deals so I can purchase gift certificates for my kids.

I agree with another Unilocaler about the crazy parking lot. It gets traffic from two sides of it space.
The car was is fast and efficient.
They always have deals. Never pay full price for a wash!

Getting in and out of Delta Sonic gas station might sometimes be a pain, but the prices are usually the best in the area. What’s better is that they give an extra discount if you get a car wash.
Although the car wash specials change all the time, I usually buy the most expensive package that allows me to get free washes in the week or two after the initial wash. If I have time, I like to get the inside of my car cleaned too.
They do a decent job. Sure — they might not get EVERYTHING clean, but they’re definitely worth the price. For about $ 5, you can get a basic wash on the outside. For about $ 10, you can get the inside vacuumed, wiped down, air freshener, and dressing on your tires.
I get a kick out of driving through the car wash (reminds me of being a kid!) and I also enjoy the waiting area while the interior is being cleaned.