Joy Nails

I was there the other day. You wouldn’t believe how bad my nails looks I kept telling one of the tech how I wanted my nails and still was not doing it right so they switch me over to the manager «Jenny» she still was doing a horrible job not listening to a word I was saying I therefore told her I did not like them I was not satisfied she only spent a total of 7 mins on my nails she then grab a nail clipper and said she would cut them all off so she was going to leave me with the acrylic still on so I would have to go somewhere else to get them soaked off she said I needed to pay her $ 10 I said these are horrible she then locked the front door and threaten to call the cops she thought I was going to leave when all I wanted was for them to fix my nails she then started grabbing my hand with the nail clipper to cut them all off that’s when I told her not to touch me! she was going crazy yelling at me. I believe that was horrible customer service and no manager should ever do that to a customer the way she went about controlling the situation was unbelievable.

Horrible service!!! I do not recommend to anyone! If you want to be treated with disrespect this is not the place to go to. I walked in and one of the girls rudely asked me what i wanted. I told her I wanted a full set she told me i was going to have to wait a long time, she then demanded I came back the next day. I told her it was fine i would wait. she suddenly started to ramble in her own languge to another employee with attitude. I left right away, I was not going to put up with any attitudes or negativity.

This place is Horrible!!! I got a no chip gel fill in today. It looks as if I let a kid play with my nails. The polish is sloppy, not covering the side of the nails, all my nails are a different length and to add my cuticles are bleeding! I am beyond upset at the their lack of professionalism and experience. When this was expressed to them I was still forced to pay! And the nail tech just gave me an apology. Are you serious? One of the staff agreed to redo them. But no thanks. It’s way too many good quality and high performing nail salons to waist your time and money in the joint!

I went there about 3 weeks ago to get a mani and pedi and had the worst manicure in my life. The pedicure was not bad but the polish only lasted about a week on my toes. The polish usually last up until I get another pedicure at my usual salon.
Back to the manicure. The nail tech had a difficult time removing my cuticle and she did not know how to properly shape my nails. Every other tech was busy otherwise I would have requested another nail tech. I tried to explain to her that she had left a lot of cuticle on my nails but she did not understand. I left there and headed straight to my salon for a proper manicure. I could not believe how much cuticle they removed. You would have never thought that I had just had one done about 20 mins earlier.
If you choose to go to Joy Nails stay away form the older lady with reddish hair. I have no idea why she works there because she obviously does not know what she is doing.

So I need to start off by saying that Joy Nails used to be my go-​to nail salon… until last week. I got a no chip done on Tuesday, and it was chipped and peeling by Saturday. Usually my no-​chips last at least 10 days, this one hardly lasted FOUR. A $ 30 no chip manicure should not only last 4 days. I do agree that they give great pedicures here, but I will NOT be coming back in for a no-​chip. Don’t waste your money.

I decided to get a pedicure on a whim. I had no appointment but they take walk-​ins. I had less than a five minute wait. My pedicure person did not speak strong English but she was very nice and did a great job on my nails.
As part of the standard pedicure, I received a hot stone leg massage. I would definitely go back. Great value, good pedi.

This place should Not be allowed to do any waxing. I assume they don’t even have a license in esthetics, the guy effed up my eyebrows. He literally peeled off a layer of my skin bc he was so rough on me. Never will I go back for this service. Nor do I recommend it to Anyone. And they have no idea on how to shape eyebrows

Last time I came here was about 4 years ago for senior year prom. Obviously it was a very important occassion & I had always recieved good service. This time, I got acrylic french tip and I left feeling angry & miserable! It was the WORST nail experience I’ve had in my entire life!!! You could totally see my real nail through the acrylics. I asked the lady why & she said «that’s the way it’s supposed to be.» On top of having the worst, most horrid looking nails, she still charged me the normal amount, no discount, no nothing! Did I mention they had a nasty fish tank with black waters? Very dirty salon. Who knows, maybe they’ve changed their ways… but I NEVER CAME BACK! NEVER WILL! I now go to #1 Nails instead in Melrose Park on North Ave right next to Walgreens. Very clean, newly re-​modeled salon, with good & friendly service. They have amazing foot scrubs & masks for pedicures!

Great service, hardly ever a wait and my nails ALWAYS come out perfect.