Marshalls

Nasty, nasty, nasty! The store is disgusting and unorganized. You over hear the employees talking bad about managers. What a joke!!! And the managers seem like a joke as well, they don’t care about complaints. They do nothing to help! Forget about customer is always right!!! I guess marshalls hires just anybody! Please Marshalls find some real employees and not just take anyone in!

The prices are low, and there are occasionally good deals on clothes and accessories, but it’s usually just a mess with rude staff, slow lines, pushy shoppers, and low quality clothes that are only worth the discounted Marshall’s price. Many Marshall’s locations offer discounted designer handbags, shoes and personal care products but this location always seems to be lacking.
The home goods section is also a mess, but has good deals on kitchen tools and decorations. Overall, not worth the trouble of navigating the messy store, and the even more chaotic plaza.

The women’s toilet was not flushing, the manager took down the out of order sign & the men’s bathroom was filthy also.
Will never return to this store, really gross!

This whole shopping center gives off an air of chaos. People drive like maniacs through the parking lot, and the stores in general are busy and a little messy.
My bf needed pillows and new shoes and HATES shopping, so I suggested Marshalls. They had a good selection of shoes in men’s sizes, which I was impressed about, although some styles were mixed together and again, looking messy. I never have much luck with shoes for women’s though! My guy found a few options he was into and found his size in almost each style. He found a nice pair for $ 30 and was totally happy. He also found his bed pillows with a decent enough selection of options/​price ranges.
They move the line through pretty efficiently here, but there was a really big line to begin with. I prefer my quieter Marshalls more locally, but this got the job done.

I think they recognize that their primary customers are black and hispanic and, because of this, they don’t care about having a nice store. It look s like either a hurricane hit the store or they are going out of business. Selection is poor and what they do have is on the floor. I hope the employees aren’t paid too much.

Found some great deals here. Your not paying for the atmosphere. If you want that go to oakbrook. Got $ 98 dollar perfume for $ 29 bucks. Sometimes I will go there looking for one item and come across something else at a great price. Coach shoes!
But…please fix the AUTOMATIC front doors. Its very annoying to p-​u-​s-​h those doors that are very stuck and heavy and don’t open and as a person with a disability. Not cool! Suposed to be handicap accessable!!! Clean the trash out of the carts! Ugh. Minus one star!!!

i have 2 b in the mood 2 go 2 stores like this cuz u have 2 dig thru so many clothes 2 find sumtin u like but my boy was lookin 4 some clothes so i agreed 2go with him. i actually found a pair of slip on roxys that my mom would like so i got them 4 her. my boy found some clothes he liked too so mission accomplished! i just wish this place was a bit cleaner & not hav items everywhere.

Marshalls seems to have changed along with the improvements of the entire Winston plaza. They are definitely more cleaner and are better organized with their layout. They are also more efficient when it comes to check-​out. I was really surprised how quickly the line moved and the ledge that has been added for the placement of you handbag — a very nice touch indeed.
I rarely go shopping, as my children will attest, but I found myself in the need of new capris and matching tops, (I ruined two pairs in the wash — note to self do not wash oily dish towels with cottons). I first went to Sear’s, (I’ll Unilocal about that experience next) and didn’t find any tops that said my name, (a sign that I supposed to purchase it — hence another reason why I don’t shop and find anything I like — I’m just kidding. I need to really like it); so I went to Marshall’s and was pleasantly surprised.
With the use of the same space; they have improved their layout design which gives the illusion of more open area — this is good. The lighting could definitely be improved upon — brighter so one could see the item. The store was clean and didn’t have that disheveled appearance as it has in the past. Perhaps, personnel are quick to re-​hang and re-​fold clothing items, that customers drop, although, I didn’t see any and none came up to me to offer assistance, (although, this wasn’t particularly necessary, but it may have been a nice touch). The bottom-​line the store was tidy.
The prices seem to have been lowered. Usually, I have found it to be a major hunt to find the «deal», but this time was surprised to find that Marshall’s wasn’t «gouging» on basic simple items.
My check-​out experience was also a surprise. It was fast! Plus, they’ve added that cute little ledge, that I mentioned above, for your purse to sit as you check-​out. The cashier made eye contact, smiled, made the usual offerings for store credit cards, but was overall pleasant and professional.
I have now entered several stores in the Winston plaza, (where Marshall’s sits); where the intent is to «work» for my patronage. Marshall’s has awoken to the fact that non-​caring customer-​service and cashiers along with messy stores and inflated prices, isn’t going to make shoppers return — You need to treat people with respect and not like you are doing them a favor by simply standing there.
Oh, one nice last afterthought: They have a sitting area for people who don’t want to shop with the person they came with, and hopefully where unruly children who think it’s okay to run-​through the store to play, can be made to sit.
I hope the trend continues… Oh, and I’m sorry I didn’t go to Marshall’s first:-)

It’s been a long time Marshalls! Can’t tell you the last time I’ve been here since my recent visit. I had time to spare so decided to do a little shopping and Marshalls was the closest deal bargain in the area. Well, what great deals I found! $ 15 for a pair of Madden Girl black pumps I’ve been eying at DSW, but never bought because it was easily $ 35! Also a pair of JS sunglasses for $ 12.99!
I found this Marshalls to be one of the more organized ones. The aisles were free of cluster and sizes and clothes were where they were suppose to be. Made my shopping easy breezy. Also the wait out check was long, we were in and out.

I walked in and turned back around to go out. Literally looks like hurricane Katrina came in to this store. Everything is in disarray and on the floor. Kid you not, never once did I see a worker picking up the clothes from the floor and hang them back up. The shoes forget it, all on the floor not even in pairs you find a shoe. Then you have the nasty shoppers in there who are pushy and hog the racks with whatever clothes that are on that rack. Workers there are very lazy I seen it myself. I will not waste my time going back.