Faulkner’s Cleansing

Worst tailor EVER!
Saved up and bought a brand new pair of Diesel Jeans. They were long so I brought them to Faulkners to have them hemmed. Of course I called first and asked if they do original hems on jeans and they said yes.
My wife is under 5′ tall so all her jeans need to be hemmed, we always do original hems and have never had any problem with any tailor. Therefore, when I asked for original hems from this «professional tailor» I didn’t think I had reason to be concerned.
When I went to pick them up not only did they not do original hems, the hem they put on isn’t even straight. It is a wavy line on the bottom of my designer jeans. On top of that, the thread color they used doesn’t even match.
When I complained, they didn’t even know what original hems are, I don’t understand how that is possible. Why didn’t they ask what that is when I called or when indropped them off? I’ve had this done at at least 4 different tailors over the years and never had to explain this, never had a problem.
Bottom line, $ 200 jeans ruined before I ever put them on.

I’m new in town, and went here since it’s convenient and had one other positive review. I was really impressed with how friendly, honest, and fair these folks were. I dealt with Paul (I think he may be the owner/​manager), and he was very nice and took a few minutes to welcome me to town. I’ll definitely be back, and the free delivery and drop off is a huge plus.

Awesome dry cleaner. They actually have delivery service that will pick up your dry cleaning. The same people have owned it for years so you get to know the delivery driver or if you go into the store, the owner greets you by name. My husband’s shirts are always ironed beautifully and they’ve always gotten my dry cleaning done perfectly. Also, I send my tablecloths and down comforter to be cleaned. Another service they have is that they will re– cover your down pillows. I had some expensive down pillows that the covers were stained. They made new covers for them!