Heatech

I had Heat Tech perform heating, air-​conditioning and insulation in my house under construction a few years ago and everything they touched was problematic. The heating system was incorrectly sized resulting in water pouring out the bottom of my chimney. The air-​conditioning failed during construction and was temporarily wired for 2 months during the summer construction which resulted in over $ 500 electric bills each month while waiting for the correct part, which to this day never came in. Both units later needed to be replaced by others. The condensate lines in two places backed up and flooded ceilings and lastly the insulation team had to return two times for areas missed that would not pass inspection. Now I forever have to look at the mess in the cellar ceiling for the inconsistent coverage. And, I still can see the stained vaulted ceilings. I have not had the heart to get a contractor (with the staging) in yet to make the repairs. This company is very disorganized. Mercy.

Heatech installed a new gas boiler, hot water storage tank, and a lot of PEX tubing in our basement. The system works very well– the house is warm, and it’s reduced our energy usage by about 40%. (Our old boiler was inefficient and the radiators weren’t zoned.)
Before the installation, I talked over the design with the Heatech folks (I’m a mechanical engineer), and they were reasonable in dealing with my concerns and if they were bothered by my detailed questions, they didn’t show it. They clearly know what they’re doing, and the plumbing work they did was beautiful.
The guy who recommended them to me said that they «did what they said they would do, pretty much when they said they would.» That turned out to be accurate– they cashed my deposit check in September, but the installation didn’t happen until November. That was my only disappointment.
Pricewise, big stuff like boilers and water tanks is always more expensive than you’d like it to be, but given the amount of time they spent, and the cost of the hardware, I think I got a reasonable deal. I’d definitely hire them again, but I’d be more clear about when the installation was going to happen before I gave them a deposit.

I know it’s dull to write about boilers, but these guys did such a great job, that I want to send them more business! What a pleasure to have them working in our home — they are meticulous, respectful, and do beautiful work — and how wonderful to have heat once again!