DoubleTree

I travel for work, this double tree is easily one of my favorites list. The staff is always pleasant, there are a handful of restaurants in the area, grocery stores within walking distance, nail salons also near by– check out Diva’s around the corner of you’re interested. The rooms are nicely remodeled, always clean & every room I’ve ever stayed in has had a fridge.

So far from everything we wanted to do in Memphis.
No «pantry»
Otherwise we enjoyed ourselves.

It’s quite average, although some of the rooms are upgraded and renovated. However, as a frequent business traveler, the LOW SPEED WIFI is just sad. I think my 1200 baud modem might have been faster than this WIFI set up.
I’d say that they need to clean the place a bit more and improve the infrastructure some more and I’d give it 4 stars. Typical Hilton property, minus the items mentioned above.

Pretty entrance that went down hill from there. The bathroom was on an angle and you couldn’t even go to the bathroom sitting straight. It was filthy and nasty. My first room had pubic hair all over the toilet so I changed rooms and my second room wasn’t vacuumed. The third room was pretty close to the second room — errant hair and sticky surfaces. Kinda grossed out.

I had a pleasant stay at this location as a group of 30. We were greeted with a smile and the check-​in went quickly. Unfortunately, several of our rooms still weren’t clean at 4:30 but that was only 2 of 16.
The rooms and lobby were in good shape and must have been renovated in the last year or two. Reasonably clean and well kept, the help staff did a good job cleaning each morning.
The workout room was decent as well. Free-​weights up to ⁴⁵⁄₅₀ lbs and several treadmills.
In the surrounding (walking distance) there are numerous eating choices, grocery stores, and a movie theater immediately behind the hotel.

Newly renovated with super nice accommodating staff. Hotel is reasonably priced, in a nice neighborhood with a bunch of dining option even within walking distance. everything in the room was new and well-​kept. The business center and concierge lounge was also updated and everything was functioning.
New day at the Doubletree — give them a try!

If I could give them 0 stars I would. Our keys would not open our door we were sent to a concierge room at 1:30am to wait until maintenance arrived at 6 am. Awful first experience at a Double Tree

Nothing on Internet about construction happening. As a Diamond member no thank you from front desk staff, no water or cookie. Place is old and it shows, had to keep AC on 63 just to stay cool. TV went in and out all the time during my stay. Housekeeping staff were very friendly and professional, front desk staff could take lessons from them. Had booked another night on my return from a business trip but cancelled and won’t stay here again.

Nice rooms, great business center, no free breakfast, no jacuzzi but they do have a pool and fitness center. Slow service but overall I had a nice stay.

Nice staff, but the location is FAR from downtown, the airport and any other attractions I was interested in. Oh and no free breakfast. If you don’t mind driving 10 miles to anywhere go for it. I would consider this hotel again if the price is right but Zi may bite the bullet and stay downtown.
I will say this… I received a email from the manager AFTER I booked my room to notify me of upcoming construction in the hotel… ya know jack hammering! Fair warning!
My closet door wouldnt close either but no huge biggie… not enough to make a maintenance call over.

There are better hotels to stay in the same area. I normally stay at another Hilton-​brand down the street but when they were booked full I came here. It’s outdated. The carpet is seriously stained. There is rust on the bathroom faucet. Overall the room is a solid 2.5 out of 5… This needs a serious upgrade. I won’t be coming here again and will actually be checking out a day early to move to another hotel.
Pros: Fox and Hound is next door. Free parking.
Ultimately — go someplace else until it’s updated.

This is the filthiest Hilton property I have ever seen.
I am shocked that anyone would spend more than one night here. I would never return. I will recommend others seek alternate accommodations. As a Hilton Honors Gold member, I have written Hilton (as well as my company, to never send me here again).
Dirty bedding, faulty cooling/​heating units, broken bathroom sink, smelled of straight mold.
Bad bad bad.
And the staff was cordial… when addressed first :/

Not the nicest hotel, but passable. The primary issue with this hotel is that it’s run down. The walls are all dinged up and could use an extra coat of paint. The carpet is messed up in places. Also the bathroom tile just looked raggedy and could stand to be redone. Thankfully, the bed did not appear to suffer the same issues as the rest of the room. It was relatively comfortable and seemed clean. The rooms also have a fairly nice flat screen TV. The staff here is also incredibly nice and helpful. They give you cookies when you check in! And the restaurant in the lobby is decent. So overall, if you’re looking for a reasonably priced hotel to stay in for a night or two, this isn’t a bad option. But certainly don’t go our of your way to come here.

We stayed here while attending a MU game in Oxford at Olé Miss. The price was reasonable considering we could not get a hotel room in Oxford; however, price alone could not make up for what seemed to be a 2 star hotel.
Our room was noisy, we never could figure out what one of the noises was, but the other one was definitely the trash trucks. We did not have shampoo in our room and I waited 20 minutes after I was ready for my shower for them to bring some to our room. I thought the pillows could have been better quality. We asked for water several times and as Hilton Honors member, that should have been given to us without question. We did not receive a receipt upon checkout and had to ask for one to be emailed to us. All in all, we will not be returning.

Doubletree hotels are supposed to be really nice, but the rooms at this location are dingy and could use an upgrade. I do like how a fridge is provided, but it would also be nice to provide a microwave as well. There is no Hilton Honors lounge for Hilton diamond members here.
The first time I stayed, the mirrored door for the closet had been shattered a little in the bottom corner. I explained to the hotel that I didn’t cause the damage (so they didn’t charge me), but it would’ve been nice if they had cleaned up the bits of broken glass. The second time I stayed, the freezer section of the fridge was dirty with remnants of who knows what had leaked from a previous guest.
Both times I have stayed, the room is an interesting setup. You walk in, the bathroom and small counter (with fridge underneath) are to your left, you go around the corner, and then you’ll see the desk/​bed. The rooms are spacious, which is nice.
The front desk staff have always been courteous. There’s free parking. Due to status, I am not sure if everyone gets free wifi, but I didn’t have trouble connecting (like I did at the Austin location). There are no outlets near the bed though.
I do like the Hilton honors program because you can double dip. You can earn miles and hotel points simultaneously, unlike Marriott Rewards. I rated this hotel two stars (experienced better) for cleanliness. Attention to further detail would be much appreciated!

Let me start by saying it has been 4 days since staying at this Hotel and I still have a rash under my arms and other unmentionable places.
When I arrived I was told they were sold out, even though I booked a room 2 weeks ago. So, they gave me the mini suite… which you would think is a good thing?
WRONG!
The room was gross. Towels were gross. Bed and couch were gross. I felt icky and should have listened to my inner voice who kept telling me to get another room.
Walls were yellow… food behind the couch (I had to move couch to plug in my cell phone) and no outlets near bed to charge phone.
I have stayed at this hotel before (Hilton Honors Member) as I travel to Memphis quite a bit… and I have never had such a poor exp!
Not 2 days later I noticed that I have a rash under my arms and in other places… Now, I have not been in any other hotels and I have not put myself in any other situations where I would contract a rash so I have to assume it is from this hotel room and towels. Again, after looking at towels I should have listened to my inner voice but I didn’t and now I am paying the price.
I will continue to use the Hilton Brand as I am a long time Hilton Honors Member but I will NEVER use this DoubleTree again!!!

And now for something completely different, somebody not totally hating on this hotel. I stayed on the 4^th floor, as I don’t have enough HHonors points to get bumped up to the HHonors floors but still had a fairly nice room.
Yes, the hotel has been there for probably 20 to 30 years, but the air conditioning worked, the flat screen TV worked, the WiFi worked, lighting was good, the shower was hot, the furniture was fairly new, the bed was comfortable, and of course you got a cookie at check-​in. Some things in my room looked a little worn (the fridge, for example) but most of the room looked recently refurbished.
It was a comfortable stay, it’s close to the airport, the rate was reasonable, and there’s a ton of places to eat nearby.
I’ll call that a road-​trip win.

Worst Hilton experience ever — NASTY!
I was forced to stay here by Delta due to cancellation…
Their shuttle quit at 10 PM — of course… Little did I know it would be a $ 30 cab ride from airport which then doubles when you go back.
They do not staff for the travel disrupted travelers — so check in was OVER ONE HOUR in line — not the one lady on staffs fault as whe was nice.
MY ROOM REEKED of stale smoke though it was non-​smoking. The picture by the bed had cracked glass… the light swith on the lamp was broken and the bathroom had mold on the grout.
GROSS! ROTTEN! NASTY! AVOID AT ALL COSTS… and they advertise they are remodeling and I think it is a ploy because no sign of it in room 224 and viciinty

I’ve stayed in so many Hilton properties on business that I’ve lost track. This has got to be the worst Double Tree in the country. The rooms are so incredibly outdated that I had to laugh when I walked in the door. We’re talking old, dirty bathrooms, popcorn cielings, pealing wall paper, nasty curtains and valences, and the slowest airport shuttle ever. Couple that with very uneven guest service, and you’ve got a lousy Hilton property.
My favorite low point for this hotel was the manager’s Hilton Honors reception that all Double Trees and Embassy Suites have during evening check-​in hours. Completely out of every single piece of complimentary food, a nasty mess on tables, and cash bar. The only Double Tree I’ve ever been in that doesn’t have complimentary house wine and beer. Not to mention it’s in an odd, converted room on the 8^th floor.
If it weren’t for a comfortable bed and a decent hot breakfast, this would be one-​star.

Decent hotel with spacious rooms and flat screen tv.
Pros: Friendly staff! Perfect example of true southern hospitality. Love it. At check in, the hotel staff gave me two breakfast vouchers for free. Say what?! ;-)
Two warm chocolate chip cookies are handed to you as you are checked in. Mmmmmmmm…
HHONORS Floors are on 6 – 8.
Clean rooms. Clean bathrooms
CONS: water pressure is non existent. Boo.
There is a train track near by. I am a light sleeper and I was jerked awake when the horn sounded. 0_​o
No creamer for coffee? –_​_​– black sugary coffee will have to do. Wolfgang coffee for the room is a PRO though.
Decent place to stay. I am on my way to Texas from NC and have been in the car for way too long. I think I’d sleep anywhere… JUst wished for a hotter shower. Fail.